Restaurant Supervisor

Job Summary

The F&B Supervisor is responsible for overseeing daily operations of the restaurant / outlet, ensuring high standards of service, quality, and guest satisfaction. This role involves supervising staff, maintaining smooth operations, monitoring inventory, and assisting the F&B Manager in achieving business goals.

Key Responsibilities

• Supervise and coordinate daily operations in the restaurant, café, or outlet.
• Ensure excellent customer service and handle guest complaints promptly and professionally.
• Monitor staff performance, provide guidance, and conduct on-the-job training.
• Assist in staff scheduling and ensure adequate manpower for smooth service.
• Maintain cleanliness, hygiene, and compliance with health and safety regulations.
• Monitor food and beverage quality to ensure consistency with standards.
• Assist in controlling costs and minimizing wastage of food, beverages, and other supplies.
• Support the F&B Manager in implementing promotions, events, and upselling strategies.
• Conduct daily briefings with staff to align on service standards and operational goals.
• Maintain proper inventory records and assist in ordering supplies.

Requirements

Key Competencies

Career Growth

Successful candidates will have the opportunity to progress to Assistant F&B Manager / F&B Manager roles within the organization.

Job Types : Full-time, Permanent, Contract, Fresh graduate

Contract length : 12 months

Pay : RM1, RM2,200.00 per month

Benefits :

Work Location : In person