Senior Manager, Talent Acquisition

Job Description

TaskUs Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Senior Manager, Talent Acquisition

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty‑three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever‑changing world.

What We Offer

At TaskUs, we prioritize our employees’ well‑being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So, what does a TaskUs Senior Recruitment Manager really do? Think of yourself as a mastermind of recruitment operations, designing, planning and guiding the implementation of all aspects involved in recruitment strategy and functions. You are expected to develop, coordinate, and implement new policies and programs for recruitment meant to ensure legal compliance and drive efficiency in terms of cost and candidate processing. You will articulate and recommend candidate sourcing strategies and manage volume recruitment processes by crafting reports, conducting training, and implementing "economies of scale" by coordinating with other sites on staff assignments.

Responsibilities

• Maintaining overall team performance to the highest possible standards by motivating them to exceed department goals and objectives
• Ensuring that hiring practices are both effective and consistent across all business areas, conducting training for senior level staff as needed, and assisting in the maintenance and implementation of recruitment processes and procedures
• Providing feedback to management concerning possible problems or areas of improvement to help enhance team performance
• Discussing personnel requirements with department management to help prepare and initiate recruitment processes
• Maintaining potential employment and talent management in our Applicant Tracking System (ATS) and ensuring that all recruitment tools are fully utilized
• Partnering with Human Resources and Operations to effectively manage onboarding and orientation programs to ensure new hires are successfully acclimated
• Coordinating constantly with hiring departments to drive satisfaction
• Knowing, understanding, and complying with TaskUs policies and procedures
• Managing the execution of satellite recruitment teams providing support and guidance to help meet staffing needs in a timely manner
• Sustaining working relationships with vendors to facilitate the generation of quality candidates and pre‑screening services
• Leveraging on relationships and networks in the call center industry to identify and attract top talent for key business areas
• Perform other duties as assigned by management

Requirements

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Apply

We invite you to explore all TaskUs career opportunities and apply through the provided URL

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Human Resources

Industry

Outsourcing and Offshoring Consulting

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