Telesales Customer Service - English Speaker (Nov Intake)

Telesales Customer Service - English Speaker (Nov Intake)

Conduct outbound calls to potential and existing customers to promote client's products and services.

Use prepared scripts to introduce products, highlight benefits, and answer customer queries.

Identify customer needs and recommend suitable client's solutions (e.g., printers, cameras, office equipment).

Follow up on leads and previous interactions to close sales and build long-term relationships.

Maintain accurate records of calls, customer feedback, and sales outcomes in CRM systems.

Meet or exceed sales targets and KPIs set by the team leader or sales manager.

Collaborate with internal teams to ensure smooth order processing and customer satisfaction.

Fluent English speaker with excellent verbal communication and listening skills.

Ability to handle calls with international clients and adapt tone and messaging accordingly.

Monday to Friday 8.30am-5.30pm

Commission provided.

Application Questions

AI Job match analysis Salary match Number of applicants

Your application will include the following questions :

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?

About Startek Malaysia

Startek Malaysia is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. We have more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients.

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