Tawaran kerja ini tidak tersedia di negara anda.
(WFH) Quality Assurance Executive
AlphaiotabpoAmpang Jaya Municipal Council, Ampang Jaya Municipal Council, Malaysia1 hari lalu
Penerangan pekerjaanManage the quality assurance for the clients that Alpha Iota is serving. Monitor Live Chats from Customer Service Executives. Manage Alpha Iotas' clients' expectations by maintaining a good quality of internal output. Provide coaching and follow-up coaching sessions that are adhered to. Identify issues and areas of improvement (agent level, process, and business level), propose, approve, and track the necessary corrective action(s) to satisfactory. Dive into service quality issues, which are inclusive of Customer Service Satisfaction, First Contact Resolution, Average Response Time, Quality Assurance Evaluation pass rate, and customer complaints. Participate in the development and delivery of training and programme support for quality and operational needs. This includes soft skills, product, systems, and processes. You are also responsible for ensuring and monitoring the overall effectiveness of training. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality among the team. Perform ad hoc tasks as assigned by management, ensuring timely and high-quality completion, such as supporting live customer interactions by handling chats through the live chat system when required, and maintaining professional and effective communication. Stay aligned and updated with company policies by spending several hours each month handling customer interactions. Conduct training sessions to equip new joiners with the necessary knowledge and skills to perform their roles effectively. Minimum Diploma, Advanced / Higher / Graduate Diploma. At least 1 year of Quality Assurance (QA) / customer service experience in a contact centre environment or related industry. Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Workplace (Google Docs, Sheets, Drive). Knowledge of customer service principles and practices, relevant computer applications, and administrative procedures. Excellent analytical problem-solving ability. Fluent in verbal and written English, Mandarin, and Bahasa Malaysia. Possess a personal laptop / computer and a good Internet connection.
Overview
Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- and lots more!
Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here's what awaits you at Alpha Iota!
What would you be doing
To be successful in this role
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Quality Assurance Executive • Ampang Jaya Municipal Council, Ampang Jaya Municipal Council, Malaysia
Pekerjaan yang berkaitan
%20Sdn%20Bhd)
%20Sdn%20Bhd)
- Dinaikkan pangkat
QA Executive
Alpha Iota BPOKuala Lumpur, Kuala Lumpur, Malaysia Alpha Iota BPO is seeking a Quality Assurance Executive to join our team in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
We offer exciting work-from-home opportunities, learning and de...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
QA EXECUTIVE
Kossan Industries Sdn BhdKlang City, Selangor, Malaysia Minimum Diploma / Degree in Science / Engineering.Responsible for all activities related to Quality Assurance and Quality Control in the factory.
Quality Assurance in ISO9001, IATF 16949, ISO / IEC1702...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
QA Executive
Wing Lok Noodle FactorySepang, Selangor, Malaysia Wing Lok Noodle Factory – Sepang, Selangor.As QA Executive, the candidate will be responsible for ensuring that the quality standards are met with optimal quality at our noodles process.He / She will...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Quality Assurance & Regulatory Compliance Executive (Based : Old Klang Road, KL)
Leong Hup International BerhadKuala Lumpur, Kuala Lumpur, Malaysia Quality Assurance & Regulatory Compliance Executive (Based : Old Klang Road, KL).Conduct regular inspections and audits during the food production process to ensure compliance with safety and qualit...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Quality Assurance Executive
Superlon Worldwide Sdn. Bhd.Klang City, Selangor, Malaysia Support the QAQC Manager in planning, implementing, and maintaining the company’s Integrated Management System (IMS) in accordance with ISO 9001 : 2015 & ISO 14001 : 2015 and other relevant standards.D...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Executive Quality Assurance
DKSHShah Alam, Selangor, Malaysia Job posting details indicate application timing (e.Be among the first 25 applicants); these lines are omitted to keep the description job-focused.
Responsible for providing Quality Assurance oversig...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Executive, Quality Assurance
DKSHSelangorMalaysia, Selangor, Malaysia As a Senior Executive in Quality Assurance within the Regulatory function for the Malaysian market, you will ensure that our Quality Management System (QMS) is effectively implemented and continuou...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
(WFH) Quality Assurance Executive
AlphaiotabpoNilai, Negeri Sembilan, Malaysia Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself.
Health and Wellness Perks & Benefits.Motivating and Suppor...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Quality Assurance Executive (Cantonese Speaker)
TelecontinentKuala Lumpur, Kuala Lumpur, Malaysia Quality Assurance Executive (Cantonese Speaker).Telecontinent Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Monitor and evaluate voice and non-voice customer interactions to ensure qual...Tunjukkan lagiKemas kini terakhir: 29 hari yang lalu
- Dinaikkan pangkat
QA & QC Executive
Koong Woh TongKuala Lumpur, Kuala Lumpur, Malaysia Location : Taman Shamelin Perkasa, Cheras.Koong Woh Tong is an award-winning health and wellness brand, committed to quality, safety, and innovation.
As we expand our Quality Assurance team, we seek ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
QAQC Executive
Isella Sofa DesignSelangorMalaysia, Selangor, Malaysia Isella Sofa Design Sdn Bhd, a leading furniture manufacturer, is seeking a highly motivated and detail-oriented QAQC Executive to join our team.
This full-time position is based in Semenyih, Selango...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Quality Assurance (Food manufacturing)
Ming Feng Marketing (M) Sdn BhdKajang Municipal Council, Selangor, Malaysia Monitor to ensure all practices and procedure are carried out in accordance to the system.Check to verify for compliance of all intermediary / finished product in all step of production.Manage the ca...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
QA Executive
Alpha Iota BPO Sdn BhdSepang, Sepang, Malaysia Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself.
Health and Wellness Perks & Benefits.Motivating and Suppor...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Quality Assurance Executive (Product Quality)
Airfoil ServicesSelangorMalaysia, Selangor, Malaysia Quality Assurance Executive (Product Quality).Minimum Degree or equivalent in aviation related field.Minimum 3 years working experience in similar or other industries.
Experience with Part 145 Maint...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Quality Assurance Lead
DXC TechnologyPetaling Jaya, Selangor, Malaysia IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.The world's largest companies and public sector organizations trust DXC to deploy s...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Quality Assurance Executive
Y.S.P. Industries (M) Sdn BhdBandar Baru Bangi, Selangor, Malaysia Add expected salary to your profile for insights.This position will be based under Quality Assurance Section 2.Prepare & follow up vendor audit.
Prepare & follow up Internal, External Audit and Regu...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
QA / QC Executive
Jaya NetsPort Klang, Selangor, Malaysia Develop, implement and maintain QA procedures and documentation.Monitor production processes to ensure compliance with internal and external quality standards.
Conduct internal audits and assist wit...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
QA EXECUTIVE
KossanKlang City, Selangor, Malaysia STRETCHING LIMITS since 1979, KOSSAN has emerged today the world class manufacturer of latex disposable gloves and high technical engineered rubber products.
KOSSAN strive to be the preferred and re...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Assistant Manager / Senior Executive / Executive Quality Assurance & Halal
Emart24 HoldingsSelangorMalaysia, Selangor, Malaysia Assistant Manager / Senior Executive / Executive Quality Assurance & Halal.Assistant Manager – Quality Assurance & Halal.
The Quality Assurance & Halal Assistant Manager ensures all food products fro...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
QAQC Executive
Cool Juicery Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia Manage and monitor production activities to ensure overall product quality from raw materials through production processes to finished products compliance with quality and safety standards.Work clo...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu