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Front Office Assistant

Front Office Assistant

MANA MANA SUITES SDN BHDKuala Lumpur, Kuala Lumpur, Malaysia
20 jam yang lalu
Penerangan pekerjaan

Mana Mana Suites Sdn Bhd

The Front Office Assistant will be the first point of contact for guests and will help ensure a pleasant stay during their stay.

Responsibilities :

  • Welcome guests upon arrival and ensure a smooth check-in and check-out process.
  • Manage guest reservations, cancellations, and modifications using system with precision and accuracy.
  • Handle guest inquiries, complaints, and requests in a professional and timely manner.
  • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.

Qualifications :

  • A strong passion for delivering exceptional guest experiences
  • Excellent verbal and written communication skills
  • Ability to multitask effectively and remain composed under pressure
  • Proficiency in hotel reservation systems and standard office software (e.g., MS Office)

    • Job Types : Full-time, Permanent

    Pay : RM2, RM2,500.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development

    • Experience :

  • Guest service : 1 year (Preferred)

    • Language :

  • English (Required)
  • Malay (Required)

    • Work Location : In person

    Expected Start Date : 09 / 17 / 2025

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