Sales Operations Business Manager
RBCKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanKnow Your Client Administration – join Sales and Business and Client Services to ensure clients are fully compliant with internal and external requirements in relation to onboarding, client refresh and other regulatory requirements. Sales Platform Optimization – monthly analysis of low‑performing clients for GSRM OC review. CV split rules and maintenance – ensure sales rules correctly set up. Sales Administration – ensure desks, products and trades are mapped correctly to sales people. Validate primary and secondary sales coverage for Global Sales – ensure coverage is up to date. Deal Highlight Repository – maintain database on deal highlights for GSRM business activities. Maintain GM Sales org charts – keep regional charts current. Weekly commentaries – compile commentary on client performance. Ad‑hoc Sales Business Management requirements – provide support to on‑site team. Training on RBC systems will be provided. Passion for data & analytics, at least 2 years experience in operations, data management or client support. Positive attitude and collaborative approach. Ability to work in a fast‑paced, agile environment. Strong written & verbal communication. Ability to manage multiple priorities. Ambition & drive – seeks improvement and out‑of‑the‑box thinking. Detail orientation and demonstrated ability to query, organize, and structure large data sets. Proficiency in BI tools, preferably Tableau. Strong proficiency in Excel (pivot tables, formulas, charts). Bachelor’s degree or higher. Knowledge of Global Markets products. Exposure to a sales environment. Dynamic, collaborative, progressive, high‑performing team. Opportunity to make a lasting impact. Will thrive on challenge, progressiveness, and mutual success. Address : PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE, PUTRAJAYA City : Putrajaya Country : Malaysia Work hours / week : 40 Employment type : Full time Pay type : Salaried Posted date : Application deadline : (applications accepted until 11 : 59 PM the day prior)
Overview
Sales Business Management plays an integral role in the Global Sales & Relationship Management (GSRM) business. GSRM sits within the Global Markets business and is a client‑facing function providing Global Market products and services to corporates, financial institutions, governments, asset managers and hedge funds worldwide.
Responsibilities
- Sales / Client strategy and business planning.
- Control & Governance.
- Change Management.
- Business Execution.
What you will do
Requirements
Must‑have
Nice‑to‑have
Benefits
Job Details
Equal Opportunity Employment
At RBC, we believe an inclusive workplace with diverse perspectives is core to our growth and success. We provide a respectful and belonging environment where all employees can perform at their best, collaborate, innovate, and grow professionally. RBC is committed to workplace policies that foster opportunities for all.
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