Operational Specialist

Job Title : Monitoring Operation Analyst About The Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities : business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities Insider Threat Analyst is an operational role within UOB’s Group Security Operations Centre. The incumbent will be responsible for the continuous monitoring, analysing, and investigating of insider threats. The candidate must have good analytical and investigative skills to recognize and detect anomalous behaviour. Key Responsibilities To supervise and perform day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behaviour alerts To work with internal teams to validate alerts within stipulated SLA To coordinate and support HQ in investigation of escalated cases to closure To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring To be able to recognize and report on issues, and work with HQ to resolve the issues To gain in-depth understanding of internal business applications to be able to analyse, recognize and identify potentially anomalous activities To perform analysis on usage behaviour trends to discover potentially fraudulent activities To prepare routine and ad-hoc reporting and statistics on state of operations To work with internal cyber security teams to ensure investigations are comprehensive To manage team members’ case load and provide guidance on investigations Job Requirements Education Diploma / Degree in Business Information Technology / Business Analytics from recognized academic institutions Technical Skills and Experience Minimum 7-10 years of relevant experience as an insider fraud / threat analyst in a financial institution Excellent analytical and investigative skills Experience with the use of analytical platforms Experience with machine learning-enabled platforms would be advantageous Experience in conducting review exercises, identifying of gaps in monitoring operations and providing proposed improvements Knowledge of Cyber Security would be advantageous Relevant working experience in security operations environment will be advantages Soft Skills Strong analytical and problem-solving skills Strong writing and presentation skills Ability to adhere to work processes and procedures Other Requirements Ability to work independently Ability to work well with a team Job Location : The Gardens North Tower Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Banking IT Services and IT Consulting

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