Ecommerce Warehouse Operation Manager

Overview

Join to apply for the Ecommerce Warehouse Operation Manager role at System Consultancy Services Sdn Bhd

Base pay range

This range is provided by System Consultancy Services Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Responsibilities

• Strategically manage warehouse in compliance with company’s policies and vision
• Execute and manage routine e-commerce warehouse tasks including goods reception, packages organising, shelving, QC & packing, sorting, exceptions handling, inventory management, palletising and shipping
• Optimize warehouse layout, storage systems, and workflows to maximize efficiency and productivity
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety protocols, hygiene and security
• Manage stock control and reconcile with data storage system
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Train and supervise warehouse staff; set performance goals
• Produce reports and statistics regularly (IN / OUT status report, dead stock report etc)
• Implement quality assurance processes to ensure products meet standards before shipment
• Overseeing all aspects of warehouse operations to support the efficient and accurate fulfilment of customer online orders in a timely manner
• Leverage warehouse management systems (WMS), OMS, barcode scanning, and other tools to streamline operations and improve accuracy
• Ability to analyse data and make data-driven decisions
• Knowledge of inventory management best practices and quality control processes
• Lead and participate in special projects aimed at improving warehouse efficiency, such as process automation, layout optimization, and technology implementation
• Achieve warehouse KPI, operation optimisation and cost control goals
• Continual reviewing, analysing, improving processes and efficiencies

Requirements And Skills

Job Benefits

Seniority level

Employment type

Job function

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