Senior Sales & Account Management Specialist, Agency Sales

Overview We are seeking a Senior Sales & Account Management Specialist to join our global Agency Sales team, where innovation knows no borders. This team empowers travel agencies with industry-leading solutions and insights to grow their business, drive operational efficiency and strengthen customer loyalty. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

Responsibilities

Drive commercial growth across assigned leisure travel agency and regional TMC accounts.

Develop and execute account strategies that deliver measurable results and partner satisfaction.

Lead contract renewals, pricing discussions and ongoing performance reviews.

Provide actionable market and customer insights to support product and sales strategy.

Collaborate with internal teams to deliver tailored, high-impact solutions.

Qualifications

Minimum 5 years of experience in sales or account management within the travel industry, ideally in travel technology, GDS or TMC / agency settings.

Proven ability to grow revenue, build strategic relationships and deliver customer value.

Strong knowledge of leisure and TMC agency business models and distribution landscape.

Excellent communication, negotiation and planning skills.

Fluency in English, Mandarin and Bahasa to support regional customer engagement.

Benefits

Competitive pay and performance-based bonuses

Flexible work options

Comprehensive healthcare coverage

Generous PTO and holidays

Strong retirement planning support

Family-friendly benefits

Professional development opportunities

Location Kuala Lumpur or Penang

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