HR Business Partner

Who we are :

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022 / 23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

With Global Blue, enjoy the journey.

What you will do. A glimpse in your role :

The HR Business Partner (HRBP) – South Asia plays a strategic role in partnering with business leaders across the Company. In this role, you will align HR initiatives with business objectives, drive organizational effectiveness, enhance employee engagement, and advise on workforce planning and development. You will collaborate with senior leadership to shape people strategies and lead cross-functional HR projects.

Reporting to the VP – Regional HRBP & Office Management APAC, you will work closely with the APAC HR team, particularly the HRBP for North Asia, to ensure consistent, high-quality HR delivery aligned with regional strategies. Partnering with Group HR functions—including Talent Acquisition, Compensation & Benefits, and Projects—you will localize and implement global initiatives.

As the HRBP, you will guide, mentor, and challenge business leaders while serving as a consultant on people initiatives. You will contribute to the development and execution of HR strategies and initiatives that advance the company's vision and mission. Additionally, you will act as the Country HR Leader for South Asia, fostering company culture across business segments and ensuring HR policies and projects are consistently applied.

Your responsibilities include :

• Collaborate with the APAC HR team and Centers of Excellence on a wide range of HR topics and projects, serving as the key HR contact for South Asia.
• Lead and contribute to cross-functional HR initiatives that support the enterprise's strategic objectives.
• Drive the delivery of the people strategy in a true business partner capacity, mentoring colleagues and sharing expertise.
• Implement core HR initiatives related to culture, engagement, succession planning, talent development, HR processes, and training programs.
• Analyze trends, survey data, and HR metrics to recommend improvements that enhance workplace effectiveness.
• Partner with local management to diagnose business and people challenges and develop actionable solutions.
• Support organization design, change management, and development initiatives aligned with business strategy.
• Oversee talent management processes, including performance reviews, succession planning, leadership assessments, and internal mobility.
• Identify high-potential talent and build strategic plans to support business growth.
• Act as a trusted advisor to stakeholders, addressing concerns and driving problem resolution.
• Provide guidance on compensation, benefits, and training, ensuring informed decision-making.
• Manage complex employee relations issues, including investigations, ensuring fair, consistent, and legally compliant outcomes.
• Lead labor relations efforts and advise managers on HR policies and employment laws.
• Leverage reporting and data analysis to inform recommendations, mitigate risk, and support business decisions.
• Participate in designing and implementing training and development programs, optimizing investments in learning initiatives.
• Oversee annual performance evaluations, salary reviews, and bonus administration.
• Promote adherence to HR policies, values, behaviors, and DEI initiatives.
• Ensure alignment of HR practices across countries in South Asia, staying current on legislation, trends, and HR best practices.
• Oversee smooth payroll processing with external providers and manage onboarding and offboarding processes.

Every action has an impact. You will make a difference here if you have :

Key competencies to empower your journey. You'll drive towards success if :

Keys to Success :

Together, we go further :

At Global Blue, we believe that great work happens when talented people come together in a supportive and inspiring environment. Here's what you can look forward to :

At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

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Let's write the future together :

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