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Walk-In Unterview - Customer Support (Various Division) - 15th & 16th Jan
Asia RecruitSelangorMalaysia, Selangor, Malaysia9 hari lalu
Penerangan pekerjaanMinimum SPM (Sijil Pelajaran Malaysia) holders, Diploma, and Degree holders are encouraged to apply. Experience in call center, e-commerce operations or a similar role. Proficiency in using operational tools and systems. Excellent problem‑solving skills and attention to detail. Strong communication and teamwork abilities. Ability to work in a fast‑paced environment. Location : Agensi Pekerjaan Asia Recruit, Unit No. 7-03-A, Level 3 Menara Jebsen & Jessen (Tower 7 UOA Business Park, 1, Jalan Pengaturcara U1 / 51, Seksyen U1, 40150 Shah Alam, Selangor). Date : 15th January & 16th January 2025 (Wednesday & Thursday). Time : 2 : 00 PM - 5 : 00 PM. Attire : Formal / Smart Casual. Things to bring (Hardcopy) : Updated resume, highest education certificates, and IC.
Walk-In Interview - Customer Support (Various Division) - 15th & 16th Jan
Location : Bandar Sunway
Specialization : CUSTOMER SERVICES
Job Description :
Job Responsibilities :
- Assist the customer service team in resolving escalated issues and inquiries.
- Handle incoming calls and enquiries promptly from customers, accurately and professionally.
- Ensure high levels of customer satisfaction through prompt and effective problem resolution.
- Maintain and update databases with accurate order, inventory, and customer information.
- Monitor and manage order processing to ensure timely and accurate fulfillment.
- Ensure that all systems are functioning properly and troubleshoot any issues that arise.
- Implement quality control checks to ensure the accuracy and quality of order fulfillment.
- Monitor customer feedback and implement corrective actions to address any issues.
- Develop and enforce quality standards across all operational processes.
- Provide clear and timely communication to team members and stakeholders regarding operational updates and issues.
Job Requirements :
Additional Information :
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Buat amaran kerja untuk carian ini
Customer Support • SelangorMalaysia, Selangor, Malaysia
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