Mana Mana Suites Sdn Bhd
The Front Office Assistant will be the first point of contact for guests and will help ensure a pleasant stay during their stay.
Responsibilities :
- Welcome guests upon arrival and ensure a smooth check-in and check-out process.
- Manage guest reservations, cancellations, and modifications using system with precision and accuracy.
- Handle guest inquiries, complaints, and requests in a professional and timely manner.
- Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
Qualifications :
A strong passion for delivering exceptional guest experiencesExcellent verbal and written communication skillsAbility to multitask effectively and remain composed under pressureProficiency in hotel reservation systems and standard office software (e.g., MS Office)Job Types : Full-time, Permanent
Pay : RM2, RM2,500.00 per month
Benefits :
Opportunities for promotionProfessional developmentExperience :
Guest service : 1 year (Preferred)Language :
English (Required)Malay (Required)Work Location : In person
Expected Start Date : 09 / 17 / 2025