HOTEL GENERAL MANAGER

Looking for an experienced Hotel General Manager to oversee all staff, budgets, and operations of the business.

Responsibilities include managing the between departments (including Sales and Marketing, E-commerce, HR, Engineering), ensuring guest satisfaction and safety.

Ideal candidates with experience in hospitality who can inspire and lead the team to consistently deliver KPI.

Ultimately, the role is to ensure hotel meets and exceeds guest expectations while also driving the hotel's profitability.

Job Responsibilities :

Plan and manage all hotel operations to achieve customer satisfaction, quality service, compliance with corporate policies and maximize profit.

Develop and implement business strategies.

Prepare budget and meet revenues and expenses targets.

Interview, hire, train, guide, and manage hotel personnel.

To maintain high customer satisfaction rates.

Inspect hotel premises to ensure they meet safety and cleanliness standards.

Qualifications :

Proven work experience as Hotel General Manager or similar role (minimum 10 years).

Experience with hotel management software.

Solid understanding of hospitality procedures and best practices.

Knowledge of hotel operations, including sales & marketing, e-commerce, housekeeping.

Ability to effectively manage and motivate staff.

Strong business acumen with a strategic ability to analyze market trends and competitor activity.

Qualification in Hotel Management, Hospitality, Tourism Business or relevant field.

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