Account Assistant cum Admin

Requirements

The Account Collection cum Admin will play a key role in ensuring timely collections from customers while maintaining organized documentation and accurate customer data. This role includes managing the progress payment bridge for customers, keeping the event schedule up to date, and handling the SQL ERP system for accounting purposes. The candidate will also be responsible for managing cash payments received from customers and performing any additional ad-hoc tasks as required.

• Candidates must at least possess a Diploma or equivalent
• Required skills : Collections Management, Administrative Skills, Communication, Problem Solving, Accounting, Collections, Customer Service, Communication Skills, Microsoft Excel
• Strong communication skills (phone, WhatsApp, email).
• Ability to systematically manage documentation and maintain high levels of organization.
• Experience with accounting systems, particularly SQL ERP, is a strong advantage.
• Expertise in Microsoft Excel and spreadsheets.
• Ability to work independently as well as part of a team.
• Excellent attention to detail and accuracy in managing financial data.
• Ability to perform well in a fast-paced environment and meet tight deadlines.

Responsibility

Follow-up with Customers

Regularly contact customers via phone, WhatsApp, and email to remind them of upcoming or overdue payments.

Address any inquiries or concerns regarding customer accounts.

Ensure timely collection of payments to meet financial goals.

Filing Documentation

Organize and systematically file all relevant documentation, including invoices, contracts, and payment records.

Maintain accurate and accessible financial records.

Maintain Customer Data

Regularly update and manage customer data, ensuring accuracy and confidentiality.

Track account statuses and payment histories.

Maintain Data Bridge for Customer Progress Payments

Monitor and update customer progress payments, ensuring accurate tracking of all stages of payment.

Provide regular reports on customer payment progress.

Maintain Event Schedule

Coordinate and update the event schedule to ensure all event-related payments are aligned with the timeline.

Communicate with the operations team and marketing team to ensure accurate scheduling.

Maintain SQL ERP System for Accounting

Input and manage financial transactions using the SQL ERP system.

Reconcile accounts and generate financial reports as needed.

Handle Cash Received from Customers

Accept, record, and properly document all cash payments received from customers.

Ensure the secure handling and processing of cash transactions.

Perform Ad-hoc Tasks

Assist in various other administrative duties as assigned by management to ensure smooth departmental operations.

Benefits

Benefits :

Additional BenefitsMedical and Hospitalisation Leave,EPF / SOCSO / PCB,Annual Bonus,Training Provided,Company Trip

Job Types : Full-time, Permanent

Pay : From RM2,000.00 per month

Benefits :

Ability to commute / relocate :

Experience :

Work Location : In person

Expected Start Date : 09 / 01 / 2025