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Customer Service
Macrolink Express (M) Sdn BhdButterworth, Penang, Malaysia30+ hari lalu
Penerangan pekerjaanExcellent hands-on skills with eye for details Ability to work independently. Positive attitude and responsible character. Pleasant personality with focus on excellence in customer service. Prior working experience will be an added advantage. Self-starter with good communication and interpersonal skill. Possess self-confidence and be able to actively interact with all relevant parties. Fresh graduate and SPM leavers are encourage to apply. Required language(s) : Mandarin, English and Bahasa Malaysia Commission KWSP SOCSO Medical claim included Annual and medical leave shall be in accordance with the prevailing Labour Law
Job Responsibilities
- Resolving customer queries through inbound calls, emails, and live chats
- Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
- Following up with customers to ensure their issues are resolved
- Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
- Exposure to handling inbound calls, email, and chat support
Job Requirements
Job Benefits
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