Operation Executive

At Twinkle Twinkle Icon Sdn Bhd , we are a growing retail brand dedicated to delivering great customer experiences and strong sales performance. We believe in teamwork, excellence, and continuous growth. We’re looking for passionate people to join our expanding retail team!

Job Summary

We are looking for an Operation Executive to oversee daily retail operations across multiple outlets. The role focuses on ensuring smooth operations, strong customer service, and achievement of sales and KPI targets through effective leadership, staff development, and operational efficiency.

Key Responsibilities

• Supervise and support Store / Area Managers to achieve sales and operational goals.
• Monitor store performance, ensure compliance with company policies and SOPs.
• Lead training, coaching, and motivation for store teams to improve performance.
• Oversee stock control, reduce stock loss, and ensure accurate HR / payroll reporting.
• Conduct regular outlet visits to ensure high standards of service and operation.
• Review operational and financial data to identify areas for improvement.
• Communicate effectively with managers on updates, promotions, and feedback.

Job Requirements

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