Operation Executive

We are seeking a highly capable and forward-thinking Operation Executive to lead and optimize our end-to-end supply chain and operational functions. This role is a critical link between logistics, production, strategic planning, and third-party coordination to ensure smooth, efficient, and scalable operations. The ideal candidate is both analytical and action-oriented—capable of managing day-to-day logistics while driving long-term strategic improvements. You will play a vital role in planning, coordinating, and enhancing supply chain processes, from procurement and production preparation to last-mile delivery and operational reporting.

Key Responsibilities

Operational Management

Plan and oversee daily production schedules, ensuring resources are effectively allocated and Floral Artisans are fully supported.

Supervise and lead the operations team, including recruitment, training, performance appraisals, and development.

Ensure workplace cleanliness, safety, and compliance with regulatory and internal standards.

Coordinate and monitor the supply chain and delivery operations to ensure timely distribution of goods.

Act as a key liaison between the operations team and third-party delivery partners to ensure smooth routing and delivery efficiency.

Manage order tracking, card / photo printing, and delivery routing to support high-quality customer experiences.

Strategic Supply Chain Planning & Inventory Management

Develop mid-to-long-term supply chain strategies to support business growth, cost efficiency, and operational agility.

Analyze trends, forecast demand, and proactively identify risks and opportunities across the supply chain.

Collaborate cross-functionally with procurement, sales, logistics, and production teams to align planning and execution efforts.

Oversee inventory planning and stock optimization to ensure product availability while minimizing excess and obsolescence.

Manage warehouse operations, ensuring proper storage, stock accuracy, space utilization, and adherence to safety protocols.

Implement and monitor inventory control procedures, including cycle counts and stock audits.

Support new product launches and seasonal campaigns through proactive capacity, warehouse space, and inventory planning.

Prepare and analyze production and delivery reports, including capacity planning, job completion, and delay tracking.

Monitor KPIs and create dashboards to provide operational visibility and guide data-driven decisions.

Lead initiatives to streamline processes, adopt technology, and drive continuous improvement across supply chain and operations.

Requirements

Proven experience in operations, logistics, or supply chain management, preferably in a fast-paced or production-focused environment.

Strong leadership, planning, and coordination skills with an ability to manage multiple priorities.

Excellent analytical, reporting, and problem-solving skills.

Effective communication and negotiation abilities, especially with vendors and delivery partners.

Proficiency in supply chain software / tools and familiarity with strategic planning concepts.

Mandarin-speaking candidates will have an added advantage.

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