We are a fast-growing retail technology solutions company specializing in AI-driven retail solutions and Electronic Shelf Labels, seeking IT technical Support to join our dynamic team.
Responsibilities :
- Installing hardware and software systems for retail.
- Assist on provide technical consultancy to customer.
- Knowledge of computer operating system, hardware and software.
- Analytical thinking skills.
- Knowledge of electronic / electrical and mechanical engineering.
- To be thorough and pay attention to detail.
- Responsible, fast learner, can multitask efficiently.
- Excellent verbal communication skills.
- Maintenance and monitoring of computer networks and systems.
- Prepare documentation for record.
- Perform scheduled maintenance of hardware (physical cleaning, checking and etc)
- Capable of testing and commissioning machines.
Requirement :
A high school diploma or relevant degree in computer science, information technology, electrical, electronic, or mechatronic. Fresh graduate is encouraged to apply.Certifications in areas such as networking, operating systems, system administration.Applicant must possess a driving license and be willing to travel.Willing to work overtime and able to working or standby on weekends.Ability to independently assess problems and determine the likely causeAbility to install, configure, and maintain hardware and softwareAbility to monitor IT systems for performance and securityAbility to train users on how to use IT equipment and softwareAbility to work closely with IT teams