Mandarin Customer Service

Job Responsibility

• Handle inbound and outbound calls efficiently and professionally.
• Provide prompt, accurate solutions to all customer inquiries and issues.
• Ensure customer satisfaction by delivering excellent service and support.
• Adhere strictly to the companyâs customer service standards.
• Manage high call volumes with confidence and composure.
• Resolve customer complaints, offer timely solutions, and follow up to ensure resolution.
• Maintain accurate records of all customer interactions, process customer accounts, and manage necessary documentation.
• Follow all communication procedures, guidelines, and company policies.

Job Requirements

Job Benefits