Outlet Manager- Pokok Sunway Pyramid

Brickhouse Group is a dynamic and growing F&B company known for our strong portfolio of restaurants and lifestyle dining concepts, including Pokok, Ginger, and Pepper. We are committed to delivering memorable dining experiences by combining quality food, excellent service, and vibrant ambiance.

Pokok is one of our flagship brands, offering a unique dining experience that blends modern comfort food with fresh and high-quality ingredients. With multiple outlets across Klang Valley, Pokok is well-loved for its wholesome menu, inviting atmosphere, and exceptional service.

We are now expanding to Pokok Sunway Pyramid – Blue Cube, and we are seeking an experienced and driven Outlet Manager to lead the team and ensure smooth operations.

Job Responsibilities

• Oversee and manage daily outlet operations to ensure smooth service flow.
• Lead, train, and motivate the outlet team to deliver excellent customer service.
• Monitor staff performance, scheduling, and manpower planning.
• Ensure compliance with company standards, SOPs, and health & safety regulations.
• Handle customer feedback and resolve any service-related issues promptly.
• Manage inventory, ordering, and cost control to optimize profitability.
• Work closely with management to execute promotional activities and outlet initiatives.
• Prepare and submit outlet performance reports to senior management.

Requirements

What We Offer

Job Type : Full-time

Pay : RM3, RM5,000.00 per month

Work Location : In person