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Head of Operations
Head of OperationsFFF MEDIA GROUP SDN.BHD. • Kuala Lumpur, Kuala Lumpur, Malaysia
Head of Operations

Head of Operations

FFF MEDIA GROUP SDN.BHD. • Kuala Lumpur, Kuala Lumpur, Malaysia
6 jam yang lalu
Penerangan pekerjaan

We are a growing Digital Media Publishing company in Malaysia and we are looking for a dynamic operations manager to help us scale our operations to new heights! In just 3 years we grew from a team of 3 to 18. We have the ambitious dream to be a globally recognized brand in the Food and Travel Publishing Media Brand.

If you have experience working with a young progressive team, and you have the desire to work with a team of young energetic Malaysians who dares to dream big, join us!

Job Description

Collaborate with the CEO to formulate annual short and long-term goals and objectives. Develop and implement policies and procedures to enhance operational efficiency and effectiveness.

Operations

  • Manage and oversee daily operations
  • Prepare and manage operational budgets, track expenses, and optimize resource allocation
  • Manage, oversee and problem solve
  • Develop and implement effective operational strategies to enhance productivity and efficiency.
  • Collaborate with cross-functional teams to ensure seamless coordination across departments.
  • Analyze data to make informed decisions and recommendations for process improvement.
  • Streamline processes to reduce costs and increase profitability.
  • Ensure compliance with industry regulations and company policies.
  • Assist in building middle management team
  • Recruit, train, and inspire all department managers encompassing administrative, sales, parts, collision, and service departments.
  • Conduct formal performance evaluations of department managers regularly.
  • Cultivate and maintain strong relationships with key partners.
  • Establishes and evaluates monthly and annual goals and objectives, ensuring alignment with actual performance.
  • Prepare and manage the budget, P&L, and financial forecasting.
  • Performs additional assigned tasks as needed.

People

  • Cultivate the company culture according to the company core values and encourage continuous improvement and innovation within the team
  • Oversee the hiring processes and talent recruitment and retention
  • Monitor team performance, schedule and lead team KPI & people analyzer meetings
  • Make sure all departments are assigned the correct KPIs that enables the company to achieve the company goal and vision
  • Plan and implement manpower management
  • Assist in creating training, SOP, process, checklist for the team across departments
  • Making sure SOP is being carried out, performance of the page and team can keep improving
  • Tech

  • Manage and solve tech issues faced by the team and source for the right people to solve those issues.
  • Business Development

  • Identify new business opportunities and develop strategies to expand market share.
  • Lead negotiations for major contracts and partnerships to support business growth.
  • Job Requirements

  • Bachelor's degree in Business Administration, Operations Management, or any related field.
  • 3 - 5 years of experience in operations management in media, tech or related field.
  • 3 - 5 years of experience managing teams, building company culture.
  • 3 - 5 years of experience in managing, developing and implementing effective operational strategies to enhance productivity and efficiency.
  • Fluent in both spoken and written English.
  • Strong analytical skills and the ability to utilise data for decision-making.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Exceptional leadership and team management skills.
  • Outstanding problem-solving abilities and attention to detail.
  • Effective communication and presentation skills.
  • Ability to thrive in a fast-paced environment and meet deadlines.
  • Knowledge of local regulations and market trends in the media industry.
  • Proven track record of achieving sales targets and driving business growth.
  • Strong leadership skills and the ability to inspire and motivate a team.
  • Excellent communication, negotiation, and interpersonal skills.
  • In-depth knowledge of the media industry and market dynamics.
  • Strategic mindset with the ability to make data-driven decisions.
  • #J-18808-Ljbffr

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