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Head of Operations

Head of Operations

PERIPetaling Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Head of Operations

Join to apply for the Head of Operations role at PERI .

Key Responsibilities

  • Strategic & Operational Leadership

Develop, implement, and execute operational strategies to increase productivity, efficiency, and profitability.

  • Continuously improve processes and workflows to enhance customer satisfaction and business performance.
  • Oversee full Order-to-Cash processes, including product management, sustainability, and facilities management.
  • People & Performance

    • Lead, coach, and develop high‑performing teams across Customer Service, Logistics, Order Management, Health & Safety, and related functions.

  • Manage organizational structure, recruitment, workforce planning, and performance tracking via KPIs.
  • Customer Service Management

    • Ensure smooth and reliable delivery planning and execution.

  • Manage end‑to‑end order administration, procurement planning, and commercial order processing within internal PERI systems (PSD).
  • Build and grow a strong, customer‑centric order management team.
  • Logistics / Warehouse Excellence

    • Accountable for logistics costs, equipment maintenance, and yard efficiency.

  • Ensure accurate order fulfilment, material returns, and inventory quality in compliance with PERI rental criteria.
  • Lead warehouse audits and ensure inventory accuracy and space utilisation.
  • Interdepartmental Collaboration

    • Work closely with Managing Director, Heads of Departments, and functional leaders to standardise efficient practices.

  • Support sales teams with competent and timely operational assistance.
  • Partner with Formwork Instructors to provide ad hoc project solutions.
  • Engage in stockyard and capacity planning.

    • Your Profile

  • Master’s Degree in Business Management or related field — OR — Diploma in Business / Engineering with Project Management or SCM specialisation.
  • 12–15 years’ experience in logistics / warehouse operations, ideally within the construction or industrial services sector.
  • Certification in Health & Safety is highly preferred.
  • Proven leadership capabilities managing cross‑functional and multicultural teams.
  • Strong commercial mindset with strategic thinking and problem‑solving skills.
  • Demonstrated success in cost control, productivity enhancement, and operational efficiency.
  • High integrity, reliable, and aligned with PERI’s culture of ownership and accountability.
  • Excellent communication skills; fluency in English required (Bahasa Malaysia is an advantage).

    • Why PERI?

  • A global market leader with a strong innovation culture
  • Opportunities to influence regional performance and growth
  • Collaborative, inclusive, and people‑focused working environment

    • Apply online : peri.com / career

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    Buat amaran kerja untuk carian ini

    Head Of • Petaling Jaya, Selangor, Malaysia

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