Receptionist (Hotel)

Job description : About Us

Eastin Hotel Kuala Lumpur is currently undergoing a full rebranding and transformation to align with the standards of a renowned international 5-star hotel brand. As part of this exciting journey, we are looking for a dedicated and passionate Trainee

Department : Front Office

Reporting to : Department Head

Position Overview

The Receptionist is the first point of contact for guests, clients, and visitors. This role is responsible for providing professional front desk service, managing inquiries, and ensuring smooth daily administrative and front office operations.

Key Responsibilities

• Greet and welcome guests, clients, and visitors in a professional and friendly manner.
• Answer, screen, and forward incoming calls promptly and accurately.
• Manage the reception area to ensure it is tidy, presentable, and well-organized.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Assist with check-in / check-out procedures (for hotel / guest services environment).
• Maintain visitor logs and issue security passes as required.
• Support office administration tasks such as filing, data entry, and appointment scheduling.
• Provide general information to guests, clients, and staff as needed.
• Coordinate with other departments to ensure smooth communication and service delivery.

Requirements

Working Conditions

Job Types : Full-time, Permanent

Pay : RM1, RM2,200.00 per month

Benefits :

Work Location : In person