Administrator - Front Desk

PwC Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job title

Administrator - Front Desk (Administrative)

Job location : Kuala Lumpur, Malaysia

Job Type : Full-time

Overview

To really stand out and make PwC fit for the future in a constantly changing world, all PwC professionals are expected to be purpose-led and values-driven. PwC Professional is our global leadership development framework, providing a single set of expectations across lines, geographies and career paths.

Responsibilities

• Attend to visitors by greeting them, directing them to destinations, and relaying messages when necessary
• Handle inquiries on the phone and transfer calls to the relevant parties
• Develop basic working relationships with clients and visitors
• Maintain a professional appearance and behaviour when attending to the general public and clients
• Use the telephone switchboard and database of information efficiently; transfer and direct incoming calls
• Takes messages and relays written and / or verbal messages to the correct PwC staff quickly
• Keep updated on the firm’s service offerings to respond accurately to callers
• Support the front desk team with duties and adapt to changing team needs

Preferred skills

Required Skills

– See above responsibilities and preferred skills for the core competencies.

Optional Skills

Accepting Feedback; Active Listening; Administrative Support; Calendar Management; Clerical Support; Customer Relationship Management; Data Entry; Customer Service Excellence; Communications Management

Languages

English language skills are required or preferred as indicated in the original listing.

Travel

Not specified

Visa Sponsorship

Available for work visa sponsorship : No

Government Clearance

Government clearance required : Yes

Note : This summary preserves the essence of the role and its expectations as described in the source.

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