HR & General Affairs Manager

Responsibilities

Oversee and manage the full spectrum of HR including talent acquisition, compensation & benefits, learning and development, employee relations, industrial relations, foreign worker management and other HR‑related matters.

Ensure total compliance of the legal requirements affecting the human‑resource function (e.g., Employment Act 1955, Industrial Relation Act, etc.).

Analyse trends in compensation and benefits based on market research and wage surveys to implement or suggest a compensation strategy that attracts and retains talent.

Investigate employee issues and grievances and bring them to resolution.

Administer and manage the annual performance‑management process, including performance and salary reviews.

Work closely with other Heads of Department to understand their needs and provide HR & General Affairs support.

Develop, implement, and monitor overall HR strategies, policies and practices to ensure compliance with company rules and promote corporate governance.

Regularly review existing HR SOPs, procedures and HR systems to streamline processes and enhance team efficiency.

Provide HR reports required by management, such as turnover rate, employee productivity, salary increase rate, employee engagement score, training cost per employee, revenue per employee, absenteeism rate, offer‑acceptance rate, time‑to‑fill, and cost per hire.

Supervise daily operations of the company and plan efficient administrative procedures.

Stay up to date on the latest labour‑legislation revisions.

Be highly involved in employee engagement and welfare activities to nurture a positive work environment.

Provide support and guidance to all HR & General Affairs staff on knowledge, practical application, and job‑related issues.

Manage and monitor training needs and evaluate training programme effectiveness.

Assist management on projects as required.

Any additional job responsibilities will be updated from time to time upon management approval.

Job Requirements

• Minimum bachelor’s degree or diploma in Human Resource Management, Business Administration, or a related field.
• 6–10 years of HR experience, including at least 4 years in a managerial role.
• Strong background in full‑spectrum HR (Talent Acquisition, Compensation & Benefits, Industrial Relations, Training & Development, and Foreign Worker Management).
• Solid knowledge of Malaysian labour laws (Employment Act 1955, Industrial Relations Act 1967, EPF, SOCSO, etc.).
• Hands‑on experience handling disciplinary actions, grievances and ensuring HR compliance.
• Proven ability to develop HR policies, SOPs and streamline HR processes.
• Experience in HR reporting and analytics (turnover, absenteeism, cost per hire, training ROI, etc.).
• Excellent leadership, communication and problem‑solving skills.
• Proactive, detail‑oriented and people‑focused with high integrity.
• Proficient in Microsoft Office and familiar with HRIS systems (e.g., IPayroll – HR 2000).
• Fluent in English and Bahasa Malaysia.
• Experience in the F&B or Retail industry is highly preferred.

Contact

To apply, please submit your application with the required information including the expected monthly basic salary, notice period, and proof of eligibility to work in Malaysia.

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