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Ecommerce Specialist
HYGRKlang, Selangor, Malaysia6 jam yang lalu
Penerangan pekerjaan2–3 years' experience in e-commerce operations, preferably in FMCG or personal care. Strong knowledge of Shopee, TikTok Shop, Lazada, and affiliate marketing. Skilled in data analysis, reporting, and campaign optimization. Proficient with Microsoft Excel / Google Sheets; familiarity with analytics tools. Excellent communication, negotiation, and organizational skills. Self-driven, detail-oriented, and thrives in a fast-moving environment.
Responsibility
Location : Glenmarie, Shah AlamFull-time | Mon–Fri, 8–5pm
Role Overview
As our E-Commerce Specialist, you'll be the go-to person for managing Malaysia and Singapore's leading e-commerce platforms—Shopee, TikTok Shop, Lazada, and PG Mall. You'll also oversee our affiliate programs, ensuring HYGR continues to scale with strong sales performance, optimized campaigns, and customer-first experiences.
Responsibilities
Platform Management
- Manage day-to-day operations of Shopee, TikTok Shop, Lazada, and PG Mall.
- Optimize product listings : titles, keywords, descriptions, images, and SEO.
- Ensure smooth execution of campaigns, flash sales, vouchers, and promotions.
- Build, manage, and grow HYGR's affiliate network especially on tiktok.
- Recruit, onboard, and track affiliates / KOLs to drive measurable sales.
- Monitor affiliate campaigns and optimize performance.
- Develop strategies to hit monthly sales and ROI targets.
- Monitor conversion funnels, track KPIs (GMV, CTR, CR, ROI), and provide insights.
- Analyze competitor activities, pricing, and trends to refine strategies.
- Coordinate with Customer Service and Marketing to boost store ratings and reviews.
- Implement initiatives to improve repeat purchases and customer retention.
- Work closely with Content, Marketing, and Operations teams to sync campaigns and stock availability.
- Align promotions with offline channels (Watsons, pushcarts, vending machines).
- EPF, SOCSO, EIS
- Free parking & clinic visit allowance
- 14 annual leave + 1 birthday leave
- Opportunities for promotion & professional growth
- Dynamic, impact-driven team culture
- Be part of a fast-growing Malaysian FMCG brand.
- Drive sales impact on platforms where Malaysians actually shop.
- Shape the future of sustainable personal care in the region.
Affiliate & Partnership Growth
Sales & Campaign Performance
Customer Engagement & Growth
Cross-Team Collaboration
About HYGR
HYGR is a proudly Malaysian, sustainability-driven personal care brand. We specialize in refillable and eco-friendly products like natural deodorants, lip balms, and sunscreens—empowering 50,000+ people every month to feel naturally confident.
We're looking for a passionate E-Commerce Specialist who can take ownership of our online stores, drive growth across multiple platforms, and build our affiliate ecosystem.
Benefits
Why Join Us?
Additional Benefits
Training Provided, Allowance Provided
Buat amaran kerja untuk carian ini
Specialist Specialist • Klang, Selangor, Malaysia
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