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Our client is a leading retail organization with a strong national presence and a reputation for delivering exceptional customer experiences. As they continue to grow and evolve in a fast-paced, customer-centric environment, we are seeking a forward-thinking HR Director to lead our human resources strategy and operations across our corporate offices, retail stores, and supply chain functions.
Position Summary :
The HR Director will be responsible for developing and executing the HR strategy aligned with the company’s goals. This includes talent acquisition, employee engagement, organizational development, performance management, learning and development, HR operations, and compliance. The role will require close collaboration with business leaders to build a high-performance culture and drive people initiatives that support business success across retail and corporate functions.
Key Responsibilities
- Strategic HR Leadership
- Develop and execute HR strategies that align with the company’s business objectives and retail expansion plans.
- Serve as a strategic advisor to senior leadership on organizational design, workforce planning, and talent development.
- Build and foster a high-performance, inclusive, and values-driven culture across the organization.
- Talent Acquisition & Workforce Planning
- Oversee recruitment and talent acquisition strategies to attract and retain top talent across corporate, retail, and operations.
- Drive workforce planning initiatives to ensure optimal staffing for peak seasons and store expansions.
- Enhance employer branding to position the company as an employer of choice in the retail industry.
- Learning & Development
- Lead the design and implementation of training and development programs to upskill employees at all levels.
- Drive leadership development, succession planning, and career pathing initiatives.
- Promote a culture of continuous learning, feedback, and growth.
- Performance Management & Employee Engagement
- Implement effective performance management frameworks to drive accountability and productivity.
- Lead employee engagement strategies to improve morale, retention, and organizational commitment.
- Analyze engagement survey results and implement action plans accordingly.
- HR Operations & Compliance
- Oversee HR operations including payroll, benefits, HRIS, and compliance with labor laws and company policies.
- Ensure consistent HR processes and systems across all business units and regions.
- Lead internal audits, risk management, and employee relations processes.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).12+ years of progressive HR experience with at least 5 years in a senior leadership role.Experience in large-scale, fast-paced retail or consumer-facing organizations is strongly preferred.Proven track record in leading HR transformation and scaling HR functions in a growing business.Strong knowledge of employment laws, HR best practices, and HR technology platforms.Excellent leadership, communication, and interpersonal skills.Seniorities & Employment
Seniority level : DirectorEmployment type : Full-timeJob function : Human Resources, Strategy / Planning, and AdministrativeIndustries : Retail, Retail Health and Personal Care Products, and Food and Beverage RetailWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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