Company Description
GREAT place for shopping, leisure, and meetings for my family and friends; with a GOOD MIX of retail offerings that make every wish AFFORDABLE.
Located in the heart of the upmarket and affluent Damansara neighborhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful IKEA stores worldwide, ranking in the top 10 for footfall. We are among the first shopping centres under Ikano Centre’s portfolio across Southeast Asia.
IPC Shopping Centre is a family-friendly destination that offers more than just shopping. It is a place where people want to return repeatedly, bringing bright smiles and laughter to our shoppers.
Job Description
The aim of this position is to support the Facilities Management Manager in leading the team to ensure a safe, functional, and well-managed centre for co-workers, visitors, and customers, reinforcing our position as the preferred shopping centre in the local market. The role involves managing building facilities and assets, developing maintenance processes aligned with our Safety & Security Manual (SSM), and fostering a culture of value creation and leadership growth rooted in our company values.
Relationship Management :
- Ensure a safe, energy-efficient environment supporting sustainable business development and operational excellence.
- Maintain high customer satisfaction through quality Facilities Management services and support programs, aiming to achieve Tenant Satisfaction Index targets.
Compliance :
Ensure adherence to all legal requirements and Ikano Group standards.Conduct compliance audits, reviews, and assessments; establish new metrics and reports.Ensure facilities comply with Malaysia Energy Commission regulations and the Electricity Supply Act 1990, including personnel competency requirements.Liaise with utility providers and authorities such as MBPJ, KPDNHEP, BOMBA, TNB, DOSH, JKKP, and SURUHANJAYA TENAGA.Manage timely application and renewal of licenses to maintain compliance.Facilities Management :
Oversee operations, energy consumption, and maintenance of facilities to ensure efficiency.Develop and implement operational and maintenance plans.Perform preventive maintenance on Mechanical Electrical Plant (MEP) facilities, monitor condition-based maintenance, and schedule repairs.Review tenant design drawings to optimize electrical performance and efficiency.Manage service audits with vendors and specialists.Support electrical systems operation and fault investigations.Strategies and Planning :
Achieve or exceed KPIs; implement action plans accordingly.Assist in process improvement, SOP development, and compliance embedding.Support budget control for OPEX and CAPEX.Identify vulnerabilities, develop corrective actions, and troubleshoot operational issues.Analytics and Administrative :
Prepare KPI reports, utility analysis, and tender documentation.Maintain equipment lists and update SOPs.Manage vendor contracts, invoices, and financial reporting.Team Management :
Promote teamwork within the department and across the centre management team.Supervise staff, monitor performance, and support professional development.Handle co-worker and personnel matters.Perform other duties as assigned.Qualifications
Degree in engineering, preferably Electrical, from an accredited institution.Certificate as a competent person (PW4 or higher) from Suruhanjaya Tenaga is advantageous.3-5 years supervisory / managerial experience in facilities, property, or building management, with electrical systems control experience.Registered with the Board of Engineers Malaysia (BEM).Experience in tenant fit-out, construction, civil, structural, and design review.Knowledge of local building laws and project management.Ability to interpret technical drawings and ensure design and compliance accuracy.#J-18808-Ljbffr