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Recovery Officer

Recovery Officer

WINCOM PARTNERS SDN BHDKajang, Selangor, Malaysia
3 jam yang lalu
Penerangan pekerjaan
  • Monitor overdue accounts and initiate contact with customers to recover outstanding debts.
  • Negotiate repayment plans and settlements with defaulting clients in line with company policies.
  • Follow up regularly on payment commitments and ensure timely collections.
  • Maintain accurate records of all communications, agreements, and payments.
  • Investigate and resolve disputes or discrepancies related to customer accounts.
  • Collaborate with legal teams for escalated recovery actions or legal proceedings.
  • Advise management on high-risk accounts and recommend write-offs or legal actions.
  • Ensure compliance with relevant laws, regulations, and internal credit policies.
  • Provide excellent customer service while handling sensitive financial issues.

    • Job Types : Full-time, Permanent

    Pay : RM1, RM2,000.00 per month

    Benefits :

    • Opportunities for promotion
    • Professional development

      • Education :

    • STM / STPM (Preferred)

      • Willingness to travel :

    • 25% (Preferred)

      • Work Location : In person

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