Sales Excellence Lead

We are seeking a Sales Excellence Lead to maximize sales team effectiveness through process improvements, capability building, and optimization of tools and systems—particularly Salesforce CRM. This role consolidates content from multiple teams, administers local incentive programs, and ensures sales representatives have streamlined access to the resources they need to drive revenue. Working closely with key stakeholders across Sales, Marketing, Product, Finance, Customer Service, and IT, you'll lead the development of platforms, reporting, and training initiatives that improve both team efficiency and customer outcomes.

• Detailed Responsibilities :
• Design and implement standardized sales workflows, custom fields and automation that improve sales productivity and customer experienceWork with Systems team to manage user access, permissions, and system maintenance to ensure optimal CRM performance
• Sales Compensation & Administrative Support
• Partner with Sales Comp team to address sales team inquiries regarding compensation plans, commission structures, and payout schedules in partnership with sales comp teamCoordinate with HR and Finance teams to resolve compensation-related questions
• Your skills and experiences might also include :
• 10+ years work experience in sales process, programs, operations, revenue operations or demonstrably related field in SaaS / B2B software environment.Strong organizational and database management skills for managing content libraries, databases, or resource repositories, proficient in Microsoft Office Suite (PowerPoint, Excel, Word) for content organization and reportingExperience with CRM platforms (Salesforce, HubSpot) and content management systems Ability to work independently and deal with ambiguity in international environments. Ability to thrive in a fast-paced environment, handle multiple tasks concurrently including peak volume management with strong attention to detail in a dynamic, rapidly growing organization.The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

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