Assistant Manager, Operations

About Us

ENGI E is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply. Together with our 96,000 employees, our customers, partners and stakehol ders, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions. Inspired by our purpose, we reconcile economic performance with a positive impact on people and the planet, building on our key businesses – gas, renewables, energy, services, to offer competitive solutions to our customers.

Energy is our future, save it.

Responsibilities :

• Responsible for managing the Company Regional office and for ensuring quality for the Operation & Maintenance (O&M) activities for all related Customer's sites and associated Utilities plant or Facilities (UPF) and their related Mechanical & Electrical (M&E) machinery equipment and associated systems in compliance with the statutory authorities and applicable health-safety-environmental (HSE) requirements;
• Responsible as Regional office Company representative towards Customers for all related sites to monitor the quality of the O&M team services delivered, to achieve the O&M service levels and the UPF performances levels and ultimately to ensure the customer satisfaction, manage customer relationship, insure proper communication with regular reporting to Customers and Company headquarters / Regional office for all service activities performed.
• Manage the site teams upon customers' initial site visit to ensure complete and accurate surveying of the Mechanical & Electrical (M&E) machinery equipment and associated systems of the customers' U tilities plant or Facilities (UPF), with proper collection of the customers' site UPF technical, legal and financial information for the M&E machinery equipment and associated systems within service scope
• Prepare annual budgets and reforecasts for Regional office overall and all related sites; control actual O&M activities expenses compliance with the budgets and perform financial quarterly review, including but limited to O&M Profit & Loss (P&L).
• Insure timely and quality for issuance – by all related sites - for Technical, legal, financial documentation and UPF monthly service reports (inclusive of SLA & KPI's) for submission to the Customers sites and to the Company headquarters (HQ) - as well as the necessary reports to the relevant statutory authorities,
• Review for Regional office related Customers sites the quality of the services delivered, perform SLA-KLPI gap analysis and initiate, study the feasibility of specific project in order to propose productivity, technical improvements for the UPF on customer's sites – in liaison with ENGIE services – related to the O&M, HSE processes, contingencies & emergency plans as well as UPF performances.

Requirements :

When you join ENGIE, you will have access to :

Business Unit : GBU Energy Solutions

Division : ESI AMEA - South East Asia - Malaysia

Legal Entity : ENGIE SERVICES MALAYSIA SDN. BHD.

Professional Experience : Skilled ( >

3 experience

Education Level : Bachelor's Degree