Manager, Facilities Operations

Overview

Manage and oversee building service department to ensure smooth operations and provision of excellent customer service :

Plan and develop departmental goals and objectives. Monitor departments’ performance e.g. monitor budget / CAPEX, cost containment & cost-cutting strategies, analyze data, prepare reports, presentation, etc. Develops action plans and recommends changes.

Develop and review policies and Standard Operating Procedures (SOP) in accordance to company requirements / operational needs.

Implement and monitor departmental activities, projects and programs Ensure that the services are promptly delivered in the most optimal and cost-effective manner.

Ensure sufficient staffing to support the daily operations and allocate appropriate resources accordingly.

Ensure the proper maintenance and upkeep of building, facilities and equipment; make arrangements for repair and / or replacement of used and damaged equipment.

Coordinate projects and work activities with other departments and contractors.

Manage contracts for maintenance services provided by outside vendors if required.

Conduct regular inspections to ensure quality and standards are maintained.

Continuously monitoring customer feedback and analyzing trends and issues affecting customer satisfaction. Handle and resolve customer complaints.

PIC for all hospital-wide renovations in terms of M&E, regulated acts and end-user requirements with the contractors and consultants to ensure that the project / s are accomplished within the time-frame in terms of project time-lines, quality control, infection control, safety & security control with the respective departments.

Adherence and compliance to all statutory requirements including Bomba, Machineries Act, OSH Act, etc by :

Developing and implementing standard operating policies and procedures that are in line with the requirements of the relevant Acts, Statutes and Regulations.

Working closely with the Support Service / Safety & Health personnel in undertaking yearly Bomba site inspections / staff training / Fire Drills / etc for renewal of hospital license.

Preparing and undertaking all other site inspections for other license renewal such as passenger lifts, dumb waiters, etc.

Recommending of appointing of appropriate consultant, monitor and oversee monthly inspections and maintaining the appropriate records of the monthly electrical inspections.

Prepare and submit all necessary documentation and paperwork for timely renewal of all relevant licenses such as lifts, dumb waiters, etc. and which shall operate without downtime.

Work with the Quality Resource Department to ensure that all documents and licenses necessary for the yearly hospital license renewal are correct and complete includes submission for renovations / expansion of hospital premises.

Ensure compliance with laws, regulations, local authority requirements, SOP and policies.

Job Requirement :

Possess Diploma or Degree in Engineering or equivalent.

Minimum 5 years’ of working experience in managerial capacity preferably in hospital industry.

Strong in facilities building maintenance skills.

Strong in Mechanical & Electrical system operation skills.

Strong troubleshooting and problem solving skills.

Technically fit for problem analytical skills.

Knowledge in mechanical / electrical / plumbing systems and relevant statutory legislation and regulations eg. OSHA, Factories and Machinery Act, Fire Service Act.

Job insights

Salary match Number of applicants Skills match

Your application will include the following questions :

• How many years' experience do you have as a facilities manager?
• Which of the following types of qualifications do you have?
• What’s your expected monthly basic salary?

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.

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