Training Executive

The Training Executive plays a key role in supporting the hotel’s Learning & Development function by ensuring all employees receive the necessary training to deliver exceptional guest experiences. This role is responsible for coordinating, conducting, and monitoring training programs to uphold service excellence standards, compliance requirements, and brand values in a premium hospitality environment.

Responsibilities

• Assist the Learning & Development Manager in planning and implementing the hotel’s annual training plan.
• Organize, schedule, and coordinate internal and external training programs.
• Handle the process of grant and claim applications on the HRD Corp website.
• Deliver orientation and onboarding programs for new employee to ensure smooth integration.
• Facilitate soft skills, brand standards, and service culture training in line with hotel requirements.
• Maintain accurate training records, attendance, and evaluation reports.
• Support compliance training such as food safety, workplace safety, and other regulatory requirements.
• Assist in monitoring training activities across the hotel to ensure consistency and quality.
• Assist in driving employee engagement through learning initiatives, workshops, and recognition programs.
• Assist in organizing career talks, career fairs, and other recruitment activities in collaboration with universities and colleges.
• Explore and liaise with new universities / colleges for collaboration opportunities.
• Handle matters related to interns, including allowances, monthly intern meetings, counselling (if necessary), and other internship administration.
• Promote a culture of continuous learning and career development across the hotel.

Qualifications

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