Senior Client Operations Officer, Fund Distribution Services M / F

Senior Client Operations Officer, Fund Distribution Services M / F

Business type

Types of Jobs - Asset Management

Job title

Senior Client Operations Officer, Fund Distribution Services M / F

Contract type

Permanent Contract

01 / 04 / 2025

Job summary

The Senior Client Operations Officer, Fund Distribution Services is responsible for preparing and processing Transfer Agency transactions as per defined procedures, whilst meeting Client service level agreements & team KPI’s / KQI’s. The role involves ensuring accuracy and punctuality of data sent to Fund Managers, collaborating with other teams within the Fund Distribution department and the company, and assisting the Assistant Manager to lead the team, acting as the point of contact in their absence to ensure complete shift coverage.

Region : APAC

Working hours : 9 : 00AM – 6 : 00PM

What will you do?

Processing Transaction

• Input, validate and correct all types of transactions such as subscriptions, redemptions, transfers and switches.
• Report transaction order and entry issues to the relevant parties where necessary.
• Ensure all trades received prior to cutoff are processed accurately before deadlines.
• Review and monitor the client queue to ensure a high level of service.
• Check signatures against appropriate documents, collaborating with Compliance and Register Management.
• Adhere to the NIGO process during dispatching.

Generic Processes

Queries

Reporting

Supplementary Information

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.

Geographical area

Asia, Malaysia

Education

Bachelor Degree / BSc Degree or equivalent in a relevant field.

Level of minimal experience

3-5 years

Experience

Required skills

Technical skills required

General information

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers, and corporate clients. Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services, and transfer agent. With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide. By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

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