Manager - Business Development

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping’s commitment to their customers begins with developing an understanding of their business fundamentals. Currently, House of Shipping is recruiting for its client, which is a leading global freight forwarding company.

Job Description

Job title : Business Development Manager

Job Purpose :

The Business Development Manager (BDM) is responsible for promoting and selling WeFreight services within their respective market, focusing on new business opportunities with both small / medium-sized enterprises (SME) and large-sized customers. The role is self-driven and profit-oriented, with the aim of consistently generating new revenue and gross profit to meet monthly and annual targets. Additionally, the BDM will play a key role in supporting trade lane development and coordinating with other branches for joint sales efforts. The BDM will also work to raise awareness of the client as a reputable and reliable service provider in the marketplace.

Key Responsibilities :

• Sales and Business Development :
• Actively promote and sell company’s services to new customers, targeting SME and large businesses across the region of operation.
• Continuously secure new business opportunities to meet and exceed monthly / annual revenue and gross profit targets.
• Generate leads, pursue potential clients, and register opportunities in the CRM system.
• Ensure customer data and sales visits are accurately recorded in the ERP-based CRM.
• Maintain and develop relationships with new and existing customers by regularly visiting accounts and validating service levels.
• Provide timely and professional follow-up to customer communications, enhancing value-added services.
• Negotiate with customers, ensuring adherence to company pricing guidelines while maximizing profits.
• Support the development of strategic trade lanes by identifying key trade opportunities and increasing traffic on these lanes.
• Work with internal trade lane teams to promote its offerings in specific lanes to both new and existing customers.
• Develop and execute strategies to grow market share and profitability in key trade lanes.
• Market Representation & Promotion :
• Represent in the marketplace by actively promoting the brand to customers, vendors, and industry stakeholders.
• Raise awareness of its services as a reputable and reliable provider, establishing a strong presence in the market.
• Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability.
• Collaboration and coordination with other Branches :
• Collaborate with other branches to align on trade lane strategies and support global opportunities.
• Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities.
• Strategic Planning & Market Analysis :
• Identify and map market opportunities, designing and implementing strategic approaches to capture new business.
• Participate in weekly / monthly sales meetings, sharing insights on market trends and customer needs.
• Gather market intelligence to help develop broader market strategies, contributing to the company’s overall growth.
• Operational Collaboration :
• Work closely with the Operations and Customer Service departments to ensure the successful execution of customer SOPs.
• Support the operations team in delivering quality service to meet customer expectations and business objectives.
• Financial and Administrative Support :
• Collaborate with the receivables team to follow up on outstanding customer payments.
• Provide feedback from customers to management regarding its products and services, ensuring continuous improvement.

Key Performance Indicators (KPIs) :

Key interactions (Internal | External)

External : Customers | Trade summits | Internal : Sales & BD | Finance | HR | Operations | Management | Other Branch offices

Education requirements :

Bachelor’s degree in business, Sales, Marketing, or a related field.

Language requirements :

Experience in freight forwarding or logistics is an advantage.

Background and experience Competencies and skills :

Minimum 3-5 years of experience in sales or business development, preferably in the freight forwarding or logistics industry.

Proven track record of achieving sales targets and generating revenue.

Strong understanding of the market and its business dynamics.

Experience in trade lane development and working within a global network.

Competencies and skills :

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently with a self-motivated and disciplined approach.

Proficiency in using CRM and ERP systems for tracking sales and customer information.

Strong strategic thinking and market analysis skills.

Experience in coordinating across branches or regions to drive business growth.

Core Competencies :

Customer-focused and results-driven.

Commercially minded with a strong drive for profit generation.

Strong ability to promote and sell products and services effectively.

Ability to build and maintain relationships with key stakeholders.

Collaborative team player with cross-departmental and cross-regional coordination skills.

How to apply

Please fill out the application form below and share your cover letter and CV.

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