Tawaran kerja ini tidak tersedia di negara anda.
){kind=logo}
Customer Support Specialist
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS)Malaysia21 jam yang lalu
Penerangan pekerjaanBe comfortable with Zendesk, handling a high volume of customer inquiries, and moving customer inquiries through the resolution cycle. Comfortable working with queue ticket management and providing a swift response. Speaking with customers who raise time-sensitive, high impact concerns. Effective communication skills, de escalation skills, time management, multitasking, cross functional collaboration, case management, queue management Will need to be able to sort through Confluence SOPs,previous Slack threads, etc. to find answers to questions - should be a quick learner and should know when is the time to reach out for help At least 3 years of experience in customer support and / or technical support
About the job :
These roles are all net new. We are launching a 24 / 5 enterprise customer support function, starting with supporting diffrent enterprise customers. We will need these individuals to work support enterprise customers.
Shift arrangement (MY Time) :
AU shift : 7am-4pm
Asia shift : 9am-6pm
Europe : 3pm-12am or 2pm-11pm
US : 10pm-7am
Responsibilities :
- Very knowledge heavy, will need to maintain knowledge / understanding regarding Client's product (finance / fintech)
- Correspond with customers (through Zendesk ticket) in
- order to find the answers to their questions2. Be willing to flex and re-prioritize when immediate attention is needed somewhere else
- will be solely email support to begin with. There is a possibility that it could expand to include phone support in the future
Requirement :
Buat amaran kerja untuk carian ini
Customer Support Specialist • Malaysia
Pekerjaan yang berkaitan
- Dinaikkan pangkat
- Baharu!
Client Support Specialist
Private AdvertiserMalaysia Location : Medini Iskandar Puteri Johor.Handle inbound calls regarding customer inquiries, complaints, comments, feedback, and issues related to company products.
Exceed customer expectations by prov...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Success Specialist
Liquid GroupMalaysia Liquid Group is a Major Payment Institution licensed in Singapore, specializing in cross border payment services for consumers and corporates based across Asia.
Liquid Group empowers and connects bu...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
Client Onboarding Analyst 1 (Mandarin proficiency)
Citigroup Inc.PahangMalaysia, Pahang, Malaysia At Citi, we connect millions of people across hundreds of cities and countries every day.We provide a broad range of financial services and products to our clients – whether they be consumers, corp...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
急聘客户支持专员 Customer Support Representative
Startek MalaysiaMalaysia Location | 地点 : Iskandar Puteri, Johor.Join Startek Malaysia as a Customer Support Representative We welcome fresh graduates with SPM or UEC qualifications.
Only basic English is required, and Canton...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
Product Specialist (Central +; Ketosteril)
Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.PahangMalaysia, Pahang, Malaysia Responsible for achievement of the assigned territory’s Sales Budget.Maintain, cultivate and expand existing customers in line with Company’s growth strategies.
Organize and conduct CME (Continuing ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Technical Support Specialist
SumsubMalaysia With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirem...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Technical Support Specialist
OFFICE SUPPLIES DEPOT SDN BHDMalaysia OFFICE SUPPLIES DEPOT SDN BHD is hiring a Full time Technical Support Specialist role in Ipoh, Perak.Apply now to be part of our team.
Looking for candidates available to work : .Monday : Morning, Afte...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Specialist
TDCX MalaysiaMalaysia, Malaysia By continuing to use and navigate this website, you are agreeing to the use of cookies.Sorry, this position has been filled.Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
Sales Engineer
ALL GASES SDN BHDPahangMalaysia, Pahang, Malaysia All Gases Sdn Bhd is seeking a.You will be responsible for driving sales growth by delivering tailored technical solutions, building client relationships, and presenting value-driven proposals.Prep...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Sales Representative
APEX PharmaPahangMalaysia, Pahang, Malaysia Abio Marketing Sdn Bhd is seeking a talented and driven Sales Representative to join our team in Subang Jaya, Selangor.This is a full-time position, offering the opportunity to contribute to the gr...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Specialist
Nevel TechnologiesMalaysia, Malaysia Guide new users step-by-step on how to use the product effectively via chat, email, or voice.Help customers understand features and answer "how-to" questions.
Execute marketing / operational campaigns...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Specialist
VHR ConsultancyMalaysia A US MNC specialising in vision care product distribution.Handle incoming calls, emails, and messages from consumers regarding products, orders, and services.
Accurately enter and track product orde...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Technical Sales Specialist
ACROBiosystemsMalaysia Conduct customer analysis and sorting based on the application of product lines, analyze potential sales opportunities from a technical perspective, track the progress of key customer projects, dev...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Technical Support Specialist
Dentsply Sirona BrasilMalaysia Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
WFH | Customer Success Specialist | UpTo4K | October Intake
DM Mobile Telecommunications SDN BHDMalaysia Handle customer inquiries via phone, email, and in person.Provide accurate information on banking products and services.Assist with account transactions, service requests, and issue resolution.Esca...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
R – Senior Customer Support
AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.Pacific Remote Islands Marine National Monument, Howland Island, Malaysia You will be assisting clients with administrative and advisory services, ensuring all processes are handled efficiently and accurately.
You will be responsible for staying up-to-date with relevant p...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Transfer Pricing Support Specialist
EricssonMalaysia Financial Control Units were established in Ericsson to be the prime guarantors of financial information, compliance, governance and risk management for all companies assigned.They also support and...Tunjukkan lagiKemas kini terakhir: 21 jam yang lalu
- Dinaikkan pangkat
Telesales Specialist (English + Chinese)
KPay GroupMalaysia, Malaysia In this role, you’ll play a key part in.KPay’s innovative payment solutions, and.This position is ideal for someone who thrives in a high-energy sales environment, enjoys speaking with people, and ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu