Senior Human Resources Business Partner

Overview

Position Summary : This position is responsible for developing and implementing HR strategies and initiatives that support the achievement of business objectives. The role serves as a vital bridge between management and employees, providing support and solutions for grievances, employee engagement, performance management, and talent development.

As a strategic HR partner to store leadership, the HRBP ensures HR practices are aligned with business goals. Also, to drive talent development, compliance, and operational excellence across assigned stores, fostering a high-performance and people-centric culture.

Responsibilities

• Work closely with Store Operations team by doing store visits regularly to be able to improve work relationship, build morale and increase productivity and retention.
• Has strong understanding of Malaysia Labor law and Company Policy. Strong skill in Industrial relations, Labor Management and ability to resolve complex employee relations issues and address grievances.
• Manage HR operational matters, including transfers, check-in with employees, disciplinary matters, performance management, talent identification and monitoring etc.
• Collaborative closely with stakeholders to develop and strengthen succession planning pipeline of the organization.
• Coach and mentor Store Leaders to help build strong Business Leaders in line with company philosophy to support the development of the business.
• Support onboarding and re-education initiatives to enhance staff capability and independence.
• Partner with internal stakeholder (HR team, store manager, block leader) to support hiring needs, including job ad creation and platform activation.
• Coordinate with store leadership on manpower planning and turnover analysis.
• Serve as a point of contact for employee concerns and feedback.
• Promote a positive work environment aligned with UNIQLO’s values and principles by supporting initiatives that enhance employee morale and retention.
• Provide HR insights and recommendations to Store Managers and Area Managers, ensuring that HR strategies are aligned with store performance goals and operational priorities.
• Participate in cross-functional meetings and projects as needed.

Qualifications

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