JOB RESPONSIBILITIES :
- Oversee and manage the daily operations of the business in a specific area.
- Develop and implement strategic plans to achieve sales targets and increase profitability.
- Manage and motivate a team of employees, including hiring, training, and performance management.
- Training store managers in effective sales and supervisory techniques.
- Creating and communicating sales targets at regular intervals, Monitoring sales across stores to check that quotas are met.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Detecting, investigating, and remedying discrepancies in sales across stores, if required.
- Setting and implementing performance standards across all stores.
- Ensure compliance with all company policies and procedures, as well as local laws, regulations, and standards.
- Communicate regularly with senior management to provide updates on area performance and identify areas for improvement.
- Provide excellent customer service by addressing customer complaints and resolving issues.
- Ensuring that employees observe company protocols.
- Collaborating with other Area Managers to ensure that operations are consistent across the board.
- Collaborating with other departments to ensure the smooth flow of information and resources across the organization.
- Traveling to stores to conduct your duties on-site, as needed.
- Informing Operation Manager of progress and pitfalls on a regular basis.
- Reporting to an Operation Manager
JOB REQUIREMENTS :
Candidate must possess at least Degree / Diploma / Business related to relevant field.Minimum 3 years of working experience in the relevant field.Ability to work independently and being self-motivated.Proficiency in English & Bahasa Melayu both spoken and written is required.Good people management, communication skills and leads by example.Computer literate & independent.Possess own transport and able to travel outstation (Klang Valley).Able to work on shift, long hours and to work on weekends and public holidays when required.Those having experience in F&B and fast food field will be an added advantage.Job Types : Full-time, Permanent
Benefits :
Maternity leaveOpportunities for promotionParental leaveProfessional developmentWork Location : In person