Customer Service Representative

Description : Guest Experience Associate (Entry-Level) Location : Urban Pickle, Kuala Lumpur Type : Full-Time / Part-Time About Urban Pickle Urban Pickle is Kuala Lumpur’s premier pickleball club, where community, fun, and fitness meet. We’re passionate about creating a welcoming space for everyone to enjoy pickleball, connect with others, and make memories. Join our vibrant team and help spread the joy of pickleball in the heart of KL!What You’ll Do As a Guest Experience Associate, you’ll be the friendly face of Urban Pickle, ensuring every visitor feels welcome and has a great time. Your role is key to creating a warm, fun atmosphere for our players. Key responsibilities include :    -Greet Customers : Welcome players with a smile, answer their questions, and help them feel at home on our courts.   -Sell Products : Offer water, pickleball balls, and other small items from our shop, keeping stock organized and ready.   -Reschedule Bookings : If rain interrupts play, assist customers in rescheduling court bookings smoothly and professionally.   -Support the Vibe : Keep the front desk tidy, share the Urban Pickle spirit, and help with light tasks to keep our club running smoothly. How to Apply Ready to join the Urban Pickle crew? Send your resume and a short note about why you’d love to work with us to [insert email / contact info]. No experience? No problem! We’re excited to meet enthusiastic people who want to make a difference. Swing into Urban Pickle—let’s make every day a win!  [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-jd-urban-ventures-sdn-bhd-job-customer-service-representative]

Who We’re Looking For  -A positive, friendly person who loves meeting new people and spreading good vibes.   -No experience needed—we’ll teach you everything through our “Pickle University” training!   -Comfortable handling basic cash transactions and using simple booking systems (don’t worry, we’ll show you how).   -Reliable, punctual, and ready to work in a lively, active environment.   -Passion for community and an interest in sports or fitness is a plus, but not required. Why Work With Us?  -Fun Atmosphere : Work in a lively, upbeat club surrounded by pickleball excitement.   -Unique Perks : Enjoy free pickleball play during off-hours and team events like “Paddle and Potluck” nights.   -Growth Opportunities : Learn new skills with our training program and grow with a passionate team.   -Flexible Schedule : Enjoy a work-life balance with part-time or full-time options.   -Community Impact : Be part of building KL’s pickleball community, creating smiles every day.