Overview
3 days ago Be among the first 25 applicants
This range is provided by Startek Malaysia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Responsibility
- Are you friendly, confident, and great at communication? Join our dynamic team and be the voice of a leading GLOBAL Telecommunication company!
- What We Offer :
- Job Position : Customer Service Executive (English & Mandarin Speakers Only)
- Industry : Telecommunication
- Working Hours : 7am to 3am rotational shift, 5 working days per week
- Location : Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Qualifications
Minimum SPM qualification and fresh graduates are welcome – PAID TRAINING ProvidedFluent in Mandarin (speak only) & EnglishWilling to work in Ara DamansaraStrong communication & problem-solving skillsWilling to work on a shift basis (7AM - 3AM), each shift consists of 9.5 working hours and includes 1-hour lunch for rest and another 30 minutes of breakJob Benefits
Competitive basic salary + attractive allowancesLeave Entitlement and Statutory ContributionTraining & growth opportunitiesSupportive team environmentOpportunities in a high-demand industryFree coffee. Loads of ITReady to apply?
Send your resume / CV to
Don’t miss out — Limited slots available!
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Customer ServiceIndustries : IT Services and IT ConsultingReferrals increase your chances of interviewing at Startek Malaysia by 2x
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