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ecommerce senior executive

ecommerce senior executive

Juta Hiqmah Group Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
17 jam yang lalu
Penerangan pekerjaan

Key Responsibilities :

Product Management :

  • Creating and maintaining accurate product listings on e-commerce platforms (main platform Tiktok & Shopee)
  • Ensuring product images, descriptions, and content are high-quality and up-to-date.
  • Verifying that all product listings have accurate and high-quality images, graphics, and content.

CRM and Tools Management :

  • Administer and manage CRM platforms, ensuring accurate data entry and reporting.
  • Oversee marketing automation tools to track campaign performance and lead generation.
  • Provide technical support and training for tools to sales and marketing teams.
  • Assisting customers with inquiries and resolving issues via online channels.

    • Sales Support :

  • Analyzing sales data to identify trends and opportunities for growth.
  • Developing and implementing strategies to increase sales and conversions.
  • Working with the warehouse team to ensure smooth order fulfilment and logistics. To check stock availability, arrange collection / monitor locate products delivery and liaise with logistics company if necessary.
  • Develop collaborative, positive working relationships and share product knowledge with dropship.

    • Administrative Tasks :

  • Maintaining inventory and stock levels.
  • Running daily and weekly reports to support trading decisions.
  • Completing stock movements and ad hoc trading tasks.

    • Digital Marketing Support :

  • Assisting with digital marketing campaigns and social media efforts.
  • Analysing past sales, identifying trends, determining fast and slow-moving inventory, and identifying sources for converting & non-converting traffic.

    • Requirements :

  • Minimum Diploma or Bachelor's degree in Business, Marketing, Analytics, or a related field. Equivalent practical experience will also be considered.
  • Experience with eCommerce platforms and social media updates
  • Strong multitasking and decision-making skills.
  • Analytical and communication skills. Able to communicate concisely our company policies to client.
  • Detail-oriented, especially with numbers.

    • 2-4 years of eCommerce or marketing experience (preferred).

    Job Type : Full-time

    Pay : RM3, RM4,000.00 per month

    Benefits :

  • Meal allowance
  • Opportunities for promotion
  • Professional development

    • Work Location : In person

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