Director, Human Resources

Overview

Open in Malaysia since 2013, our client is an American fast food restaurant chain currently with 90+ outlets in Malaysia.

Role

Director of HR (Head)

Reporting to General Manager & CO O.

Oversee 90 restaurants in Malaysia with approximately 1500+ workforce including Head Office. Lead a team of 8 HR personnel.

Talent Management & Retention

• Sourcing, selection and hiring of the right talent to support the Company expansion.
• Working on Talent Management and Succession Planning to establish a talent pool to support business expansion.
• Oversee the recruitment plan for new restaurant and existing restaurant.
• Partnering with Operations Managers to build a sustainable workforce and drive operational excellent in terms of labor cost and quality hiring.
• Engage and collaborate with the university and colleges for future talent pipeline.
• Negotiate better rates with recruitment agencies / executive search firms.
• Successfully revamped the employee survey system to improve the survey accuracy.
• Review the benefits / salaries are competitive in the market as employer.
• Work on yearly performance appraisal, increment and bonus payout.
• Work on incentive plan for restaurants operations.
• Provide insights of employee welfare to Group HR.
• Build good working culture and better team spirit through celebrate success and festive celebration.
• Oversee the employee welfare activities are carry out diligently.

Performance Management

Payroll

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