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Credit Control Executive
Anticimex Pest Management Sdn BhdPetaling Jaya, Selangor, Malaysia1 hari lalu
Penerangan pekerjaanThe primary objective for a Credit Controller is to collect the maximum value of outstanding debts at the earliest possible date. Actively pursue overdue accounts to minimize bad debts and improve cash flow. Follow up on outstanding invoices through phone calls, emails, and letters. Spending maximum time on the telephone with customers who have not paid their account by the due date. Regularly review and monitor customer accounts to ensure adherence to agreed payment terms. Maintain accurate and up-to-date records of customer profile, account and payment histories. Ensure the accuracy of customer's details in the database use for billing and collection purposes. Investigate and resolve disputes or discrepancies that may be delaying payments. Liaise with internal departments (e.g., sales, customer service) to resolve issues and ensure prompt payment. Identify and escalate high-risk accounts that require closer monitoring or immediate action to Credit Control Manager. Propose credit notes and propose stop service to branch managers for outstanding customer in regard to debtors' issues. Negotiate payment plans or extensions with customers as necessary, with prior approval from Credit Control Manager. Other duties given to you by your superior from time to time, if required.
CREDIT CONTROL EXECUTIVE
Requirements :
- Minimum a Diploma in Business, Accounting, Finance or related fields or equivalent.
- Minimum 2 years of experience in Credit Control / Credit Collections.
- Excellent credit collection, solving customer disputes and negotiation skills.
- Results oriented, dynamic, creative and self-driven.
- Strong Microsoft Excel Proficiency (especially in Excel).
- Possess strong command of English and Bahasa Malaysia, both written and spoken.
- Possess strong communication and interpersonal skills.
Job Description :
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Credit Control Executive • Petaling Jaya, Selangor, Malaysia
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