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Customer Service
Alpha Connection Sdn BhdSimpang Empat, Pulau Pinang, Malaysia2 hari lalu
Penerangan pekerjaanCandidate must at least Bachelor's Degree in Business Administration / Supply Chain / Marketing or equivalent related field. At least 2 years of relevant working experience. Good command of English and Mandarin (written & spoken). Strong attention to detail and time management skills. Proficiency in Excel and Autocount System. Proactive, multitask and punctuation. 1 month annual contract bonus. Incentive bonus. 5-day workweek. Annual leave balance cash back by year-end. Medical and hospitalization coverage. Team building.
Your Roles & Responsible
- Coordinate up-to-date delivery schedules with customers, process documents, and prepare shipment documentation (e.g., MSDS, COA, Packing List, DO, Invoice, LC documentation).
- Handle local & export order processing cycles, including preparing quotations, issuing sales order, stock planning and updating delivery schedules.
- Coordinate shipment planning by liaising with forwarding agents, freight providers or logistics providers.
- Ensure sustainable relationships with the customers, and attend to customer inquiries with support from the sales team.
- Monitor inventory level & work closely with supply chain team.
- Monitor sales trends, and follow up with regular customers on repeating orders based on sales analysis.
- Weekly & monthly report preparation.
- Ability to handle LC shipments with a solid understanding of Incoterms. Experience in managing international shipments is an added advantage.
- Ad-hoc task assigned by superior.
Candidate Qualifications :
Benefits :
Buat amaran kerja untuk carian ini
Customer Service • Simpang Empat, Pulau Pinang, Malaysia
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