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Customer Service Executive
Prima Lab Sdn BhdPuchong New Village, Selangor, Malaysia11 jam yang lalu
Penerangan pekerjaanMinimum SPM / Diploma (bidang berkaitan kelebihan). Fasih berbahasa Melayu & asas Bahasa Inggeris. Kemahiran komunikasi & interpersonal yang baik. Boleh bekerja dalam pasukan & di bawah pengawasan minima. Mahir menggunakan komputer (Word, Excel, Email, WhatsApp). Pengalaman dalam customer service atau bidang healthcare / dispatch adalah satu kelebihan (latihan akan diberikan). Additional leave Health insurance Maternity leave Parental leave
Tugas & Tanggungjawab :
- Menjawab panggilan telefon, WhatsApp, dan e-mel daripada pelanggan / klinik.
- Memberi maklumat yang tepat kepada dispatch untuk memastikan pickup sample dilakukan mengikut masa.
- Menyemak dan mengesahkan permintaan pelanggan sebelum disalurkan kepada bahagian dispatch atau makmal.
- Merekod semua aduan / maklumat pelanggan dengan tepat dalam sistem.
- Menyediakan laporan ringkas mengenai isu pelanggan & status penyelesaian.
- Menyokong operasi dispatch dan makmal dengan komunikasi yang jelas.
Kelayakan :
Hantar resume lengkap ke (alamat e-mel ) atau mohon terus melalui Indeed.
Job Types : Full-time, Permanent
Pay : RM1, RM2,000.00 per month
Benefits :
Work Location : In person
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Customer Service Executive • Puchong New Village, Selangor, Malaysia
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