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Customer Service Executive
AppsHill Consulting Sdn BhdAra Damansara, Selangor, Malaysia21 jam yang lalu
Penerangan pekerjaanCandidate must possess at least a SPM, Diploma or Degree Required language(s) : English (able to converse in Mandarin will be an added advantage) Minimum 1 year of working experience in the service industry will be an added advantage for this position. Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full training is provided Applicant must be willing to work on rotational shifts and off day Applicant must be willing to work in Ara Damansara, Selangor 5 working days in a week EPF & SOCSO Sick leave Annual leave Quarterly staff recognition and appreciation Stages of Promotion level : Customer Service Executive > IJP – Internal job program. Opportunity to transfer to other departments (E.g., Finance, Human Resource and etc.) Opportunities for promotion Professional development
Responsibilities :
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Requirements :
Benefits :
Senior Customer Service Executive >
Team Leader >
Senior Team Leader >
Assistant Manager >
Manager >
Senior Manager
Job Type : Contract
Contract length : 24 months
Pay : From RM2,500.00 per month
Benefits :
Work Location : In person
Expected Start Date : 09 / 15 / 2025
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Customer Service Executive • Ara Damansara, Selangor, Malaysia
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