Overview
Join to apply for the Customer Engineer (PPCE) role at Konica Minolta Malaysia .
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.
Responsibilities
- Perform installation, configuration, and testing of production / industrial printers at client locations.
- Provide technical support and troubleshooting for printing equipment and software.
- Conduct preventive and corrective maintenance to ensure optimal machine performance.
- Train end-users on equipment usage, safety, and basic troubleshooting.
- Collaborate with internal technical teams and vendors to resolve complex technical issues.
- Maintain detailed service logs, documentation, and customer feedback.
- Provide timely and effective responses to customer service requests.
- Support product upgrades, feature updates, and system integrations.
- Ensure compliance with safety standards and company guidelines at all times.
Qualifications
Degree / Diploma in Engineering (Electrical, Mechanical, Mechatronics, or equivalent).Fresh graduates with strong technical aptitude are encouraged to apply.Strong technical troubleshooting and problem-solving skills.Good communication and interpersonal skills.Ability to work independently and travel to client sites as required.Hands-on experience with production or industrial printing equipment is preferred.Experience in large format printers, digital press, or similar industrial equipment is a plus.Why Join Us?
2-month contractual bonus to reward your performanceAdditional 4% EPF company contribution—more savings for your futureComprehensive medical and dental coverage to keep you healthy and coveredGlobal brand with a culture of innovation and collaborationCareer growth and training opportunitiesSeniority level
Entry levelEmployment type
ContractJob function
OtherIndustries
IT Services and IT Consulting#J-18808-Ljbffr