Inside Sales Representative- Cloud (Mandarin – Speaking Only)
Federal Territory of Kuala Lumpur, Malaysia (KL Office is located at Nu Sentral). Onsite
Responsibilities
Sourcing new sales opportunities through lead follow-up and outbound cold calls and emailsDrive partner recruitment & growth; promote sales programs developed for partnersPartner engagement to drive business in the region (end-to-end sales)Drive registration to marketing campaigns / webinars for cloud solutions productsChannel sales, channel recruitment & opportunity progressionMaximize sales opportunities from the existing partner ecosystemEngage with existing partners and end customers where applicableAdd / maintain contact database for respective segments as per needs of the businessCustomer Success Responsibilities
Target install base to prospecting, build pipeline via phone, email or other online channelsDrive consumption and yieldAddress customer issues and help the sales team with upsells and renewalsFocus on building loyalty with existing partnersLong-term retention and ensuring customers have a great experienceEngage with existing partners and / or onboard net newFocus on partner growth and dormant reactivationAddressing customer issues and helping the sales team with upsells and renewalsRequirements
3-4 years minimum experience in similar roles (Cloud / Software Sales preferred)Diploma / Degree in Business / Marketing / IT or equivalentSound knowledge / passion in IT industry / products / solutions preferredExperience in vendor management in IT distribution is an assetMust be able to search out business leadsStrong team player and customer orientedCreative with strong interpersonal and communication skillsAbility to work well under pressure while maintaining high attention to detailLanguage Skills : Able to speak Mandarin fluently and communicate effectively in both spoken and written EnglishOther information
Onsite role at KL Office (Nu Sentral)Working hours : 9am-6pmPrivacy and information security : Adhere to security requirements and protect the privacy of personal information.
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