Tawaran kerja ini tidak tersedia di negara anda.
%20Sdn%20Bhd){kind=logo}
Assistant Customer Service Manager
Mediterranean Shipping Company (M) Sdn BhdPetaling Jaya, Selangor, Malaysia10 jam yang lalu
Penerangan pekerjaanCandidates must possess at least a Diploma / Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Logistics / Transportation, Business Administration or equivalent. Candidates with 4-5 years customer service background in shipping or logistics would be needed for this role. A team player, self-driven and independent to work under pressure to meet deadlines, strong analytical and good communication skills. Candd must be able to speaks and write good English. Proficient in MS Office application Must be prepared to learn new system applications. Fulltime position : Glenmarie, Shah Alam, Selangor
Responsibilities :
- Involve in the daily operations of the booking processes for the company by coaching and leading a team of customer service personnels including team at Shared Service Centre professionally.
- Assisting Manager to ensure smooth operations of the customer service booking team at both Agency and Shared Service Centre by monitoring daily vessel changes and schedule updated by Cases Team are current and accurate including compliance to sanction, DG, Flexibags bookings and other special project cargo arrangements.
- To monitor call queue to the team and calls are answered promptly and politely.
- Look for ways to streamline procedures to improve efficiency and customer service excellence.
- Achieving the KPI's set for the department
- To assist immediate superior on any ad-hoc task assigned
- Reports to Customer Service Manager
Requirements :
Buat amaran kerja untuk carian ini
Customer Service • Petaling Jaya, Selangor, Malaysia
Pekerjaan yang berkaitan
We’ve got modern day solutions for all your modern day delivery woes.In a world that’s constantly on the move, we know how important it is to keep things moving.
We’re on a mission to enable everyon...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
)
- Dinaikkan pangkat
Store & Customer Service Manager
MypickleballPetaling Jaya, Selangor, Malaysia Oversee daily store and warehouse operations, including inventory control, stock movement, and order fulfillment.Lead the customer service team to ensure timely, professional, and effective handlin...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Manager, Contact Centre
GREAT EASTERNKuala Lumpur, Kuala Lumpur, Malaysia Responsible for overseeing and managing a team of Contact Centre Associates ensuring that all customer interactions are handled efficiently, professionally and in compliance with company standards ...Tunjukkan lagiKemas kini terakhir: 22 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Manager, Customer Service
BE INTERNATIONAL MARKETING SDN. BHD.Bukit Jalil, Kuala Lumpur, Malaysia This role shall be responsible in managing the team's daily operations for both local and overseas countries to provide excellent support to the Independent Business Owners (IBOs) by addressing the...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Assistant Sales Manager
Le Méridien Hotels & ResortsKuala Lumpur, Kuala Lumpur, Malaysia Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAP.The position is accountable for proactively soliciting and handling sales opportuniti...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Assistant
Shin Yang Shipping Sdn BhdKlang, Selangor, Malaysia Identity Card (IC) & Expected Salary.Working Location : Kawasan Perindustrian Bandar Sultan Suleiman, Klang.Handling of customer booking / shipment / enquiry.
Provide booking confirmation to shipper / cnee...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Assistant Reservations Manager
Sunway Senior Living Sdn BhdPetaling Jaya, Selangor, Malaysia Sunway Sanctuary is a Senior and Independent living complex, located right next to Sunway Medical Centre in Bandar Sunway.
Anchoring on the retirees' fundamental needs, Sunway Sanctuary takes care o...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
Assistant Manager, Customer Success
TeleportKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
- Baharu!
Customer Service ( Kempas Utama JB)-RM4,000
All Experts ConsultantKuala Lumpur, Kuala Lumpur, Malaysia Working Days : Mon-Fri - 9am-5pm.Nature of Business : MNC Manufacturing in compressor industry.Answer incoming service calls from customers, suppliers, and Ingersoll Rand employees, providing clear...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Assistant
SH COGENT LOGISTICS SDN BHDKlang, Selangor, Malaysia Arranging the entire movement of goods, including selecting appropriate modes of transport (sea, air, land) and routes.Preparing, processing, and reviewing all required shipping and customs documen...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
Customer Success Manager
WATI.ioKuala Lumpur, Kuala Lumpur, Malaysia Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 14,00...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Assistant Manager, Customer Contact
AIA MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia To manage the operations, supervising a group of Customer Service Representatives to ensure that Customer Contact's KPIs are met and that the level of service delivered by the team contributes to t...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Assistant Manager, Service Marketing
Perusahaan Otomobil Nasional Sdn Bhd (PROTON)Petaling Jaya, Selangor, Malaysia Assist in driving After Sales marketing initiatives with the goal of maximizing : .Propose targeted service campaigns based on market surveys and analysis to meet evolving customer needs.Support the ...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Assistant
Berjaya CKE Enterprise Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia Documentation & Record Keeping.Maintain accurate records of customer interactions, warranties, service requests, and repairs.
Process and file warranty claims, returns, and refund requests.Ensure co...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
service manager
Scicom MSC BerhadKuala Lumpur, Kuala Lumpur, Malaysia A leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.
Steering managed services alongside overseeing the Ro...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Team Leader
Brandt Business Services Sdn BhdKota Damansara, Selangor, Malaysia The Customer Service Team Leader will oversee and manage a team of Customer Service Agents to ensure high-quality service delivery and customer satisfaction.
This role involves leading by example, p...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Support Manager – Air Freight
Private AdvertiserPetaling Jaya, Selangor, Malaysia Lead and inspire : Guide your customer support team to deliver top-notch service in air freight logistics.Problem-solving champion : Handle escalated issues with professionalism and find effective so...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
Assistant Manager - Customer Services Center
Liberty General Insurance BerhadKuala Lumpur, Kuala Lumpur, Malaysia Answering Inbound call queries and concerns about a company's products or services (Motor & Non-Motor).Identify customers’ needs, clarify information, research every issue, and provide solutions an...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
- Dinaikkan pangkat
- Baharu!
assistant branch manager
VALOOBUYShah Alam, Selangor, Malaysia Bertanggungjawab mengawasi operasi di cawangan.Tanggungjawab utama adalah mengurus Kakitangan, memastikan perkhidmatan pelanggan yang cemerlang, memacu jualan dan mengekalkan prestasi pembangunan d...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Service Support
Dimal Asia PacificBatang Kali, Selangor, Malaysia Responsible for actively managing customer enquiries.Proactively works with sales team to provide timely and competitive quotes.
Actively works to improve conversion rates of enquiry to order.Prepar...Tunjukkan lagiKemas kini terakhir: 22 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Technical Customer Service Manager
Orange BusinessKuala Lumpur, Kuala Lumpur, Malaysia Orange Business is the Orange Group entity dedicated to businesses and organizations.Our unique history as a telco operator and now an IT services company enables us to support the sustainable digi...Tunjukkan lagiKemas kini terakhir: 10 jam yang lalu