Overview
CB IB Operations - Branch Operations Operator - NCT at Deutsche Bank
The Branch Operations Operator is responsible for ensuring timely, complete, and accurate processing of relevant information, including performing all relevant controls within own area of responsibility. They undertake time critical, complex, or regulated tasks and must ensure the timely escalation of operational, regulatory, and other risks to the line manager and functional leads as appropriate. The Branch Operations Operator may also be responsible for building and managing relationships with the front office and other internal and external parties at an appropriate level, in particular around more time critical, complex, or regulated tasks.
What we will offer
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.
- Flexible work arrangement
- Corporate group insurance
- EAP – free and confidential counseling, online work-life resources
- Comprehensive leave benefits
Your key responsibilities
Instruction Management
Daily Functions :
Ensure all manual instruction received via approved HRM channel (MIU application)Record and process HRM as per Key Operation Procedure (KOD)Delegate / send the instruction to respective team / DepartmentMonitor Repair queue and input manual instruction in dbTrader and submit for approval under 4 eyes checkCapture all manual instruction in excel for KRI record and report to ManagerEnsure swift and non-swift instruction sent to respective team via MIU and EOD reconciliationCreate Securities ID / ISIN for new ISINEnsure Repair queue clear at EODAttend internal and external client queriesEnsure send EOD report to Head of Global Securities OperationEnsure daily task is completed and attend DB checklist daily without failEnsure clean desk policy followedKeep DB and client information confidentialMonthly Functions :Prepare and Submit Stamp Duty Listing to Finance
Ensure Unit Trust record match with client - Reconciliation report sent by Internal TLM teamReporting
Prepare and submit MIS Report for GCIXPrepare MIS for GSS and MCD Reporting to be submitted to Finance by BD+3 of new monthPrepare the Monthly AUC (Volume & AUC report) File for reporting to Head of Global Securities OperationsPrepare TSO Volume Input Template Account ReceivablePrepare MIS for Instruction - KRIProvide DFS & Custody Sharing FX Income to FinancePrepare samples for manual hotscan to ERT teamCash Projection Report for ClientBilling
Prepare Transaction, Portfolio Fees and OPE charges for invoices. Collate OPE fees from the relevant team.Prepare and distribute invoice to all client by 10th Business Days of the monthProcess receipt of invoice payment received via Online bankingProcess receipt of invoice payment received in Customer Suspense Payable accountTag and process invoice payment received via NostroProcess invoice payment based on client\'s Standing InstructionPrepare Outstanding File on monthly basisInform Client Services to follow up with clients on outstanding / overdue paymentEmail outstanding billing file to Client Management team and Business (IS) to chase for client’s paymentPrepare and posting of write-off for outstanding bills >365 days and provisioning for outstanding bills between 180 days to 365 days
Process payment to Bursa Malaysia Depository (7th calendar day)Process fees and payments related to CDS, ISS, and related servicesProcess maintenance fee instructions and Nostro / Nostro-related chargesPrepare and submit e-invoice data to LHDN on 7th calendar dayDaily
Reconcile Internal Cash Accounts in TLM – pen note in TLM and send email confirmation to internal TLM teamEnsure daily task is completed and tick DB checklistPrepare Cash Projection twice a day and send to client timelyStatic Data Maintenance
Perform SECM CreationPerform Counterparty CreationBilling system maintenanceOther Duties
Other duties / ad hoc project that may be assigned by the management / bankUpdate KOP to incorporate changes within process chain for upload to DB IntranetEnsure completeness, check and control are in place in for billing processing, reconciliations, instruction managements and other functions that may be assigned to the team.Your skills and experience
Good communication skills in English (oral and written)Actively monitor and prioritize all tasks within role to ensure timely and accurate completionProvide excellent service to colleagues, internal and external clients, taking ownership of issues and maintaining relationshipsContinually evaluate existing processes and suggest enhancements to improve processing activitiesUnderstand and ensure compliance with all relevant internal and external rules, guidelines and regulationsBachelor’s degree (or equivalent) from an accredited college or universityหรือ equivalent work experienceHow we’ll support you
Flexible working to balance personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits you can tailorTraining and development to help you excel in your careerAbout us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Employment type : Full-time
Seniority level : Not Applicable
Job function : Finance and Sales
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